Datafin was established in 1999 due to the need for a specialized IT recruitment solution. We offer a personalized and flexible recruitment service, specializing in providing both client and candidate with the perfect fit. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat...
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Our client is a mission-driven conservation organisation focused on the management and rehabilitation of protected areas across Africa.
The role is for a Technology Systems Administrator, responsible for the day-to-day administration, technical support, and maintenance of core business systems.
This position requires a technically skilled individual who can ensure system stability, security, and performance across various platforms, while serving as a key liaison between technical teams, super users, and external vendors.
Fluency in English and ideally French and Portuguese.
DUTIES
Provide daily technical support, diagnose and resolve issues, and manage a support mailbox.
Perform system health checks, monitor performance, and manage user permissions and security controls.
Coordinate with super users, system owners, and vendors to troubleshoot and implement solutions.
Ensure data integrity through regular backups, database management, and participation in disaster recovery planning.
Maintain detailed system documentation, procedures, and configurations.
Automate repetitive administrative tasks and monitor scheduled jobs.
Report on service level agreements (SLAs) and system status to the Business Systems Operations Manager.
REQUIREMENTS
Diploma or Bachelor’s degree in a relevant software field, with necessary platform certifications.
Proven technical expertise in core business systems (e.g., CRM, ERP, BI).
Strong analytical understanding of systems and architecture.
Fluency in English; proficiency in French or Portuguese is advantageous.
Excellent communication, report-writing, and problem-solving skills.
A valid driver's license.
High attention to detail, a structured work ethic, and the ability to work under pressure.
ATTRIBUTES
Technologically savvy, self-motivated, and a quick learner.
A team player with strong personal integrity and dependability.
Ability to work cross-functionally and manage multiple priorities.
A passion for wildlife and conservation is beneficial.
It will be an advantage being able to speak French and/ or Portuguese.