Telesales Agent (Mobile) Mr Price Money - Durban at Mr Price Group

JOB DESCRIPTION

The Telesales Agent is responsible for selling telco products to existing mrpmoney customers over the telephone, using campaign scripts.                                                             

RESPONSIBILITIES

• Contact prospective customers to present information and explain available products.
• Deliver prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers. Ensure FAIS, FICA and POPIA standards are adhered to when dealing with customer calls and correspondence.
• Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's).                              
• Accurately updating customers' personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts.                 

What’s in it for you

• Uncapped incentive when your targets are achieved
• Learning and Development, and Career Growth opportunities within the Mr Price Group
• Medical aid and retirement fund benefits
• All associates are entitled to up to a 20% discount on merchandise at all Mr Price Group stores including Mr Price, Mr Price Home, Mr Price Sport, Sheet Street, and a 25% discount at Miladys.
• Built on the foundation of partnership, the Mr Price Group share scheme provides its associates with the unique opportunity to become a part-owner in the success of the company after 1 year’s permanent service. Our hope is that all associates will hold shares in the company and will use the long-term growth of those shares to build financial security.

QUALIFICATIONS

• Grade:12
• 1 Year Experience in outbound telesales  (preferably in a mobile campaign)                              
• Knowledge & Understanding in Sales & Telco