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  • Posted: Jun 11, 2021
    Deadline: Not specified
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  • The Shoprite Group of Companies, comprising several iconic brands, is the largest retailer in Africa. It started out as a group of eight grocery stores in 1979, and has grown into a technologically-advanced, continent-wide business selling items from food, liquor and medicine, to concert tickets and furniture. Today the Group is at the forefront of retail...
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    Telesales Clerk - Transpharm Pretoria

    Job Objectives    

    •  Receive phone calls or faxed orders and accurately capture them onto the system
    •  Phone Customers for orders and capture onto the system.
    •  Identify and process misprints
    •  Rebook missing invoices
    •  Invoices prioritized / sorted per route
    •  Customer service and relationship building
    •  Finding missing stock
    •  Timeous completion of tasks
    •  Accuracy of credit processing
    •  Giving customers feedback in regards to queries
    •  Closing deals over the telephone
    •  Perform outbound calls to promote products / campaigns
    •  Quick turnaround time
    •  Quality & accuracy of action taken / information provided
    •  Reduce the number of drop calls to zero
    •  Meeting daily targets

    Qualifications    

    •  Grade 12 qualification

    Experience    

    •  Inbound call centre experience required
    •  Outbound call centre experience required
    •  Experience in client retention and sales advantageous

    Knowledge and Skills    

    •  Pharmaceutical product knowledge advantageous
    •  Good telephone etiquette
    •  Computer literate: MS Office
    •  Target driven
    •  Ability to perform under pressure
    •  Negotiation skills
    •  Ability to work in a team
    •  Multilingual (English and two other South African languages)

    Method of Application

    Interested and qualified? Go to Shoprite Group of Companies on shoprite.erecruit.co to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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