Telesales Consultant at Discovery Limited

This position is based in the DFC Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct outbound telesales (health, life, short term insurance)

Areas Of Responsibility May Include But Not Limited To

• Achieve Sales target
• Communication to members telephonically via fax and email and if required face to face
• Conduct Financial Needs Analysis
• Achieve quality target
• Overcome objections
• Adhering to service level agreements

Competencies

• Target Driven
• Team Player
• Goal orientated
• Self-motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self-managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

Qualification And Skills

• Matric
• At least 2 years sales experience, preferably in an outbound telesales environment
• PC literacy, email, word, excel
• NQF5 qualification an advantage
• RE5 required
• Discovery product Knowledge is an advantage
• Tertiary qualification an advantage