Career Opportunities at Discovery Limited

The primary role of the position will be the test planning, execution and reporting on software developed for system generated notifications. Record defects, problems and environmental issues on the defect-tracking tool. Complete the objectives of each assignment within the agreed timeframe.

Areas of responsibility may include but not limited to

Planning

• Ensure that the workload assigned to you achievable
• Provide Test Estimates for your Assigned Stories
• Add all required Testing Tasks to the Scrum Board for each story
• Review Acceptance Criteria of all assigned stories
• Ensure that all Requirements are added to QC for each story
• Script Test Cases for all stories into QC
• Map Test Cases to Requirements
• Ensure that your test cases are reviewed and signed off by the BA
• Ensure that your test cases conform to the approved Test Case format for Automation
• Ensure that the necessary Test Data is created for your Test Cases
• Ensure that all environmental setup/configuration is done for Testing
• Peer Review Test Analyst’s test cases
• Apply Multiple Testing techniques and efficiencies
• Create and Implement Test Plans for a Scheduled Release and/or Small Project

Execution

• Ensure that all Test Cases are executed for Cycle 1 and Cycle 2 within the required timelines
• Test Cases Execution Rate should conform to the approved Execution Rate standards
• Ensure that the necessary Test Evidence is included in QC for every test run.
• Ensure that Defects are logged for all failed test cases
• Ensure that the defect conforms to the approved Defect format for QC
• Retest all defects immediately after they are resolved and deployed to the environment
• Escalate all showstopper defects to the Test Lead/Dev Manager
• Ensure that you run Cycle 2/Regression around the feature once all defects have been resolved
• Zero high impact defects in Production
• Provide Support to UAT team during UAT Execution
• Raise all Risks with the Test Lead and/or Dev Manager
• Provide Risk migration options
• Raise all Scope Creep/Change in Scope to the Test Lead and/or Dev Manager
• Provide Impact analysis on the current work load

Meetings

• Daily Scrum Meetings
• Attend all relevant Stand ups
• Daily Catch Up with Test Leads
• Represent Critical Issues at Status Meetings

Knowledge Sharing

• Ensure that you share knowledge with at least 2 team mates per a month
• Ensure that you gain knowledge of at least 2 Systems a months
• Ensure that you create KT documents and share these on the Testing Confluence Site

Behavioural Competencies

Personal Attributes and Skills

• Drives Results
• Values Driven
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Drives Results
• Problem Solver
• Leadership Skills

Technical Skills

• Testing Tools (Quality Centre or equivalent). Knowledge of SQL scripts
• Interpreting business and technical specifications
• Software-testing framework – Selenium
• Atlassian tool suite (Jira, Confluence)

Education And Experience

Education

• Matric
• IT Related Degree/Diploma/Certificate
• ISTQB/ISEB Foundation
• ISTQB Test Analyst
• Agile Tester Extension (Advantageous)

Knowledge

• D2C
• Portals
• SAM Underwriting
• TIBCO; TBC
• SAM Servicing; SAM Finance Workbench
• All Systems (Business Rules)
• Notifications engine

Experience

• 3 – 5 years’ experience working as Test Analyst with significant exposure within the SDLC, specifically Agile software development through the Scrum Methodology in the Financial Services / Insurance Industry
• 1 – 2 years’ Automation Testing experience will be advantageous
• Experience with regression, usability, sanity and functional testing methods

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The mission of the IT Security Specialist is to monitor the threat landscape and to select/implement security countermeasures to secure information assets within the Banking environment. The IT Security Specialist will install, configure, and manage IT security technologies and processes to provide preventive, detective, and response capabilities to the organisation. The technologies and processes include (but are not limited to) Firewalls, Intrusion Sensors, Denial of Service mitigation, Network activity monitors, Security Information and Event Management systems, Advanced threat detection solutions, Threat analysis, and Incident response processes. A key requirement for this function is the continuous optimisation of configurations for new and existing security technologies, particularly in instances where such technologies are managed by Group Technology Infrastructure services.

Areas of Responsibility

The IT Security Specialist Must

Process Operational Support

• Monitor reputable information sources (e.g. threat reports, security blogs) to keep abreast of the threat landscape and risks relevant to the bank.
• Monitor security technology roadmaps and recommend feature enhancements or new solutions to address business risks/requirements.
• Analyse and design appropriate security solutions to enable business requirements. For instance, recommend solutions to enable secure 3rd Party connectivity to the bank network.
• Troubleshoot security technology failures/problems as required
• Provide technical expertise and oversight of security technology deployment and configuration. For instance, participating in network segmentation planning, firewall policy reviews, or intrusion sensor policy fine-tuning.
• Perform monitoring and analysis of network activity to identify suspicious or undesirable behaviour, using intrusion sensor technology or packet inspection technology.
• Identify and enable application, system, and security logs across the enterprise to support incident investigations.
• Identify and integrate critical logs (application, security, system) into the Security Information and Event Management (SIEM) solution.
• Create correlations and other logic to identify attackers and defend the bank against advanced attacks.
• Work closely with the Cyber Threat Intelligence team to hunt for threat actor groups, their techniques, tools and processes.
• Provide expert analytic investigative support of large scale and complex security incidents.
• Perform Root Cause Analysis of security incidents for further enhancement of SIEM rules.
• Undertake incident analysis, tracking, recording, and response, with the ability to operate as an incident manager when required.
• Analyse network activity logs to identify anomalies and respond accordingly. Activate the Computer Emergency Response Team for all high or critical anomalies that are identified.
• Research attack/fraud tactics, techniques, and procedures and design detection patterns (correlation rules) within the SIEM. Knowledge of correlation between Business and technology rules is required to provide detection of common and advanced information security threats.
• Provide management information on a monthly basis to illustrate the bank’s security posture.
• Interface with IT stakeholders (e.g. Technology Infrastructure) and ensure that the hosting environment meets service requirements.
• Participate in major Technology Infrastructure (TI) initiatives, such as network isolation.
• Develop Standard Operating Procedures for the support environment.
• Form part of a 24/7 operational support structure for network services and Business systems.
• Adhere to Discovery Purple policies to ensure a secure operating environment.

Programme and Project Support

• Provide support to the Programme Office in the build and implementation of new IT services and major changes to existing services.
• Ensure that appropriate security countermeasures are implemented as recommended to ensure projects are delivered as per schedule.

Compliance, Governance, Risk and Control Processes

• Liaise with Change and Release Management in the planning of changes and releases of services in scope.
• Participate in Business Continuity plans for services in scope.
• Participate in Disaster Recovery Planning activities to ensure access to Business services in the event of a major outage, and partake in regular DR tests.

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Marketing , Sales and Distribution of Discovery healthcare products ( Discovery Health Medical Scheme , PrimaryCare , Vitality , Gap Cover and Healthy Company) through opportunity identification and relationship building with both Brokers and Employers
Areas of responsibility may include but not limited to

• Create strategic business partnerships with a panel of intermediaries to enable sales and meet and exceed monthly sales targets
• Identify and drive innovative solutions that will lead to growth opportunities within existing clients
• Become an industry and product expert across the Discovery for Business suite of products.
• Empower and educate intermediaries and clients on the Discovery value proposition through presentations, member one on ones and face to face interaction
• Strategic Relationship Management
• Consistently deliver according to value-add proposition agreed upon with client. Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
• Project manage the entire new business take on process for new clients from start to finish.
• Partnering with a Marketing Associates to provide world class service to all stakeholders
• Monthly reporting and delivery of critical content and trends
• Identifying integration opportunities through Group Life, Retirement Funds, Health and Wellness.

Competencies

• Resilience and Tenacity
• Target Driven
• Deciding and Initiating Action
• Sales Skills
• Relating and Networking
• Prospecting
• Persuading and Influencing
• Presenting and Communicating Information
• Achieving Personal Work Goals and Objectives
• Adapting and Responding to Change
• Coping with Pressures and Setbacks
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Adhering to Principles and Values
• Entrepreneurial, Commercial and Strategic Thinking

Education And Experience

• 3rd Party Sales experience
• In-depth knowledge of Healthcare Industry/ Medical Scheme
• Employer Benefit knowledge and experience advantageous
• 2-3 Years within the Financial Services Industry
• 2-3 Years Commission target based sales experience
• Business related degree diploma (essential)
• Industry related NQF 5 - 120 credits (essential)
• Written and passed RE Exams Essential
• Industry related NQF

Package and Rumeneration

• Basic salary and on par incentive
• Quarterly and annual production bonus
• Recognition and Rewards

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Functioning as a thought leader with significant knowledge of all aspects of experiential marketing including cutting-edge techniques to engage and excite the consumer.

• Monitor industry trends, competitive landscape (strengths, weaknesses and opportunities), digital and social media to inform all existing activity and/or inspire the development of new executions and experiences.
• Be a student of consumers. Of competitors and culture. Listen, learn and mine insights that direct the brand into amazing places.
• Collaborate with creative, content and technical teams to deliver the highest quality experiences.

Develop creative as well as seed ideas for experiences based on marketing strategy, messaging and objectives.

• Write conceptual content
• Lead integration amongst the various marketing, advertising and PR partners to ensure strategic, as well as consistent brand identification.
• Provide strategic and aesthetic oversight; evaluate and select creative, art and copy pertaining to experiential assets.

360° event / project management from scheduling to real time execution.

• Oversee all event planning estimates for project scope, schedule, and resource requirements.
• Develop and manage assigned project budgets ensuring programmes are properly budgeted, estimated, and scheduled.
• Develop and manage assigned project plans to ensure milestones are met to a global standard.
• Proactively direct and manage multiple assignments on time and on budget.

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This position is based in the DFC Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct outbound telesales (health, life, short term insurance)

Areas Of Responsibility May Include But Not Limited To

• Achieve Sales target
• Communication to members telephonically via fax and email and if required face to face
• Conduct Financial Needs Analysis
• Achieve quality target
• Overcome objections
• Adhering to service level agreements

Competencies

• Target Driven
• Team Player
• Goal orientated
• Self-motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self-managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

Qualification And Skills

• Matric
• At least 2 years sales experience, preferably in an outbound telesales environment
• PC literacy, email, word, excel
• NQF5 qualification an advantage
• RE5 required
• Discovery product Knowledge is an advantage
• Tertiary qualification an advantage