Technical Sales Representative at Kontak Recruitment

 Overview:

• Our client is looking for a Technical Sales Representative to grow sales, develop new business and manage relationships with existing customers.
• The successful candidate will work with industrial and commercial customers to understand their requirements, recommend suitable foam products and provide quotations. The role also involves working closely with internal teams to ensure orders meet customer specifications and are delivered on time.
• They are looking for someone with a solid sales background, good commercial awareness and an interest in technical products.

Benefits:

• Pension Fund
• Medical Aid
• Opportunity to grow within an established manufacturing business.
• Exposure to a range of industrial products and applications.
• Development of technical sales and product knowledge.
• A varied role involving customer engagement, business development and account management.

Minimum Requirements:

• Grade 12 / Matric or an equivalent qualification.
• At least two years' sales experience, preferably in a technical, industrial, manufacturing, foam or plastics environment.
• Experience in B2B sales and managing customer accounts.
• A track record of working towards sales targets and developing customer relationships.
• Experience preparing quotations and understanding customer specifications.
• Good communication, negotiation and presentation skills.
• Computer literacy, including Microsoft Word, Excel and Outlook.
• Good organisational skills, attention to detail and the ability to work independently.
• Advantageous: A diploma in Sales, Marketing, Business Management, Engineering or a related field. Experience with foam products, technical drawings, product data sheets, ERP systems or CRM platforms such as Syspro will be beneficial.

Key Responsibilities:

• Identify new business opportunities and grow existing customer accounts.
• Conduct customer visits, present products and work towards agreed sales targets.
• Prepare quotations, negotiate pricing within authorised limits and follow up on outstanding proposals.
• Understand customer applications and recommend suitable foam products for sealing, insulation, cushioning, packaging, protection and buoyancy.
• Develop product knowledge, including foam properties, specifications and manufacturing capabilities.
• Liaise with technical and production teams on customised products and specific customer requirements.
• Build relationships with buyers, engineers, production teams and other customer decision-makers.
• Respond to enquiries, follow up on orders and assist with customer complaints where necessary.
• Coordinate with production, planning, quality and dispatch teams to ensure orders are processed correctly and delivery expectations are met.
• Maintain accurate customer records, quotations, sales forecasts and CRM information.
• Monitor competitor activity and identify opportunities in the market.