Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. Santam is a subsidiary of Sanlam Limited and has been listed ...
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Effective prioritization, planning and delivery of test results and reporting
Lead a team to ensure adherence to quality standards and timeous delivery
Carry out quality assurance procedures to ensure that all digital tools and services meet minimum organisation standards and end-user requirements
Create and review test cases, test data and test targets for functional and non-functional test requirements and link test cases to business/systems requirements to ensure traceability
Thoroughly test software to ensure proper operation and freedom from defects and contributes to the release decisions and analysis of production defects
Document all problems, work to resolve them and report progress on problem resolution to management
Continuous learning to build domain knowledge regarding Digital, AI, Data, other systems in the environment, short term insurance, technology trends
Assist with incidents and user support e.g. resolution of enquiries or production issues
Provide support and collaborate with business analysis, project management, automation testing and development competencies to confirm scope and duration of testing and ensure alignment
Comply with company policies and procedures, standards and methodologies
Stay current on industry practices and trends in the testing, short term insurance and digital environments and contribute innovative ideas for the use of technology and improvement of processes
QUALIFICATIONS AND EXPERIENCE
Testing certification (e.g. ISTQB – Test Analyst or similar)
3-5 years relevant testing experience that includes the following:
Experience in software testing methodologies, test planning, test cases development, execution, and quality assessment of test cases
Experience in working with a manual testers toolkit - Atlassian suite incl. Jira, Confluence, Test case management tools e.g. X-Ray, and integration tools like Postman and Soap
Experience with agile way of working and methodologies
Experience in working in software project environments
Experience in the short term insurance industry advantageous
Testing experience in the Digital environment (i.e. testing mobile (Android, iOS), internet and web based platforms and applications)
SKILLS
Strong analytical and problem solving skills and attention to detail
Customer service orientation and collaborative interpersonal style
Effective communication skills, both written and verbal
Ability to remain calm and focused under pressure and effectively deal with conflict situations
Ability to manage own workload and timelines
Ability to be organized while working in a complex, fast-paced and dynamic environment
Ability to work independently and collaboratively
Ability to take ownership, lead and initiate action and drive actions to completion
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