Time and Attendance Coordinator at Feedem

Qualifications

• National Diploma in Business Administration, Information Technology, Human Resources or related field
• Advanced PC, Internet and MS Office experience
• Able to work in a systems driven environment
• Able to adapt to a changing environment and work at an efficient and effective pace
• Outgoing determined self-starter and fast learner
• Demonstrated ability to run projects, develop and implement training material, administer training sessions and provide key reports to management
• Excellent communication and telephone skills
• Adaptable and eager to learn
• Able to multitask and collaborate with others on multifaced areas
• Excellent attention to detail and record keeping
• Previous experience in the following systems is advantageous: Sage 300, The Greenest Office, Kronos and intermediate IT support (ie: google account set up & trouble shooting)

Experience

• Minimum of 5 years of experience in controlling Biometrics, Face Recognition on Time and Attendance or HRIS i.e. familiar with Kronos, TGO will be advantageous
• Minimum of 5 years of experience in controlling labour cost. 
• Experience in an organisation with a headcount between 1000 – 3000 will be advantageous 
• Ms Office proficiencies of which Ms Excel is intermediate to advanced.

Duties and Responsibilities

 Training

• Train Managers and employees and ensure that they are equipped on how to use Time and Attendance System.
• Create and share online training video as and whey required for refresher training for the organisation.

Control and Organising

• Oversees and maintains optimal function of the Time and Attendance System, which may include escalating maintenance, and upgrade to applications, systems, and modules.
• Provides technical support, troubleshooting, and guidance to system users.
• Manages permissions, access, personalisation, and similar system operations and settings for users.
• Ensures system compliance with data security and privacy requirements
• Collaborates with leadership and Human Resources to identify system improvements and enhancements; recommends and implements solutions.
• Compiles or assists with the acquisition of complex data reports, summaries, and logs for senior staff
• Follow up on queries and provide solutions to users and management 

Monitor the timecards and follow up with mangers to ensure:

• Employees and managers have fulfilled their responsibilities in terms of Missed punches and absenteeism have been addressed
• Guide managers regarding the requests for timecard edits, specifically add/change/delete punches
• Oversee the system and ensure that Managers Time off requests have been addressed
• Monitor and guide Managers to ensure that their direct reports have met their weekly standard hours either as required in terms of time worked, requested time off or leave without pay

Project Coordination

• Serves as representative and liaison between HR, information services, external vendors, and other stakeholders for Time and Attendance design and implementation projects.
• Collaborate with cross-functional teams to ensure effective communication and project delivery on time and attendance system