Toyota Customer Liaison - Midrand at Altron Bytes Systems Integration April, 2024

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- Toyota Customer Liaison - Midrand at Altron Bytes Systems Integration
- View Jobs in ICT / Telecommunication / View Jobs at Altron Bytes Systems Integration
Posted: Apr 25, 2024

Deadline: Not specified
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Altron Bytes Systems Integration (Altron BSI) is an end-to-end ICT service provider of consulting, implementation and outsourcing services, which are strategically aligned to fit for purpose, cost effective, and optimised for performance. We have a clear go-to-market in key industries covering: Financial Services; Telecommunications, Media & Entertain...
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Toyota Customer Liaison - Midrand
- Job Type Full Time
- Qualification Matric
- Experience
- Location Gauteng
- City Johannesburg
- Job Field Customer Care, Success and Service
Job Description
- Intermediate product support (Toyota Wi-Fi Hotbox)
- Analyze faults logged to identify common issues and trends
- Build rapport with the Toyota Customer Care staff as the on-premises 1st line of support
- Escalate and expedite priority requests to ensure that they are resolved
- Maintain Ticket/Request service levels in accordance with customer service level agreements
- Fault logging and case management.
- Report back to Management on key metrics as required
Education

National Certificate Level 4 (N4) / Grade 12
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Interested and qualified? Go to Altron Bytes Systems Integration on altron.wd3.myworkdayjobs.com to apply

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Toyota Customer Liaison - Midrand at Altron Bytes Systems Integration

Toyota Customer Liaison - Midrand

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Toyota Customer Liaison - Midrand at Altron Bytes Systems Integration

Toyota Customer Liaison - Midrand

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