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  • Posted: Apr 25, 2024
    Deadline: Not specified
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    Altron Bytes Systems Integration (Altron BSI) is an end-to-end ICT service provider of consulting, implementation and outsourcing services, which are strategically aligned to fit for purpose, cost effective, and optimised for performance. We have a clear go-to-market in key industries covering: Financial Services; Telecommunications, Media & Entertain...
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    Toyota Customer Liaison - Midrand

    Job Description

    • Intermediate product support (Toyota Wi-Fi Hotbox)
    • Analyze faults logged to identify common issues and trends
    • Build rapport with the Toyota Customer Care staff as the on-premises 1st line of support
    • Escalate and expedite priority requests to ensure that they are resolved
    • Maintain Ticket/Request service levels in accordance with customer service level agreements
    • Fault logging and case management.
    • Report back to Management on key metrics as required

    Education

    National Certificate Level 4 (N4) / Grade 12

    Method of Application

    Interested and qualified? Go to Altron Bytes Systems Integration on altron.wd3.myworkdayjobs.com to apply

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