Traffic Administrator (SunBet) (Cape Town) at Sun International

Description

• The Traffic Administrator is responsible for the effective coordination and delivery of marketing and creative work across SunBet, acting as a central point for receiving and logging incoming marketing project requests and briefs, ensuring accurate recording, tracking and task allocation within the internal project management system.
• The role will assist with traffic requests, maintains project timelines, coordinates content flow and supports the quality assurance process for creative outputs, enabling the smooth execution and timely delivery of creative materials that align with brand guidelines, company standards, and artistic briefs, contributing to consistent and professional service delivery.

Requirements

Qualifications

• Diploma in marketing/communications

Experience

• 3 years’ experience in supporting projects within traffic management in the creative industry

Skills & Knowledge

• Organising & Coordinating Resources
• Collecting Information (sourcing; checking; documenting)
• Assuring Quality
• Following Procedures
• Managing Deadlines
• Responding with Urgency
• Maintaining Composure
• Manging customer & stakeholder relationships
• Written and verbal communication skills
• Proficiency in MS Office
• Knowledge of Asana or similar tool
• Copywriting
• Project co-ordination
• Knowledge of Brand Identity
• Workflow and document management
• Digital Asset Management
• Reporting Tools

Key Performance Areas

• Act as the first point of contact for the creative team by receiving, logging and appropriately directing incoming requests for creative work
• Ensure all requests are complete, clear and submitted through the correct channels before escalating or assigning them within the workflow
• Assist in translating creative or marketing requests into structured, actionable briefs
• Monitor task progress across the team and alert relevant stakeholders of any potential delays or unallocated work items
• Maintain comprehensive project calendars and timelines
• Record key milestones, update schedules and track progress across multiple creative projects, ensuring alignment with agreed-upon deadlines
• Review incoming briefs for completeness and clarity, tagging and directing them to the appropriate teams
• Support the traffic function by tracking the status of each brief and ensuring work is progressing in accordance with the established priorities
• Maintain and update resource availability charts and allocation logs
• Assist in coordinating the distribution of work across internal and freelance teams, identifying conflicts in assignments and escalating these for resolution
• Input campaign schedules and deliverables into planning tools
• Monitor the approval process and follow up to ensure timely decisions are made
• Generate utilisation reports for review and identify any discrepancies or incomplete entries requiring follow-up
• Assist in the preparation of project status updates, dashboards or reports
• Coordinate the scheduling of internal and external project review sessions
• Ensure that all relevant stakeholders are informed and available, and that meeting materials are prepared in advance
• Ensure final materials are appropriately stored and accessible for client delivery or publication
• Coordinate with freelance illustrators, designers or photographers
• Source stock photography and imagery as needed and upload approved assets to the central creative repository
• Track project bottlenecks or workflow disruptions and communicate to management for resolution
• Offer coordination and administrative assistance on special marketing or creative initiatives (eg. setting up timelines, preparing documentation and tracking progress)
• Maintain accurate records of external spend on freelance and creative services (e.g filing quotations, invoices, cost estimates etc)
• Ensure that briefing materials are complete, clear and delivered in a timely manner
• Assist with the full lifecycle of creative projects, including setup, scheduling, monitoring and close-out
• Facilitate communication with print suppliers, ensuring that creative outputs are correctly formatted and submitted on time
• Track production timelines and confirm delivery schedules
• Ensure that all final creative materials are properly reviewed, formatted and uploaded in preparation for delivery or publication
• Assist in creating and updating standard operating procedures (SOPs), process templates, FAQs, and workflow documentation
• Distribute updates to the team and ensure easy access to the latest process materials