Hot Jobs at TFG (The Foschini Group)

Job Description
Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate. 

Skills: 

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently. 
• The ability to take initiative. 
• A high level of attention to detail 

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Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing guest experience. 
• Exceed our guests' expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest trends and technology 
• Searching out opportunities for new business 
• Assist with replenishing of stock and visual merchandising to ensure the store is ready for our guests. 

Qualifications: 

• Grade 12 (Matric) 

Skills: 

• Passionate about people is a must. 
• Target driven and experience focused. 
• Possess a strong work ethic and hands-on attitude. 
• Demonstrate initiative to deliver results. 
• Ability to thrive under pressure.  
• Must be able to work a flexible schedule to meet the needs of the business and will require weekends, public holidays and evening shifts.  
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Figure and admin orientated. 
• Management Experience 
• Organised and thorough 
• An excellent leader and business manager 
• Profit and turnover driven 
• Able to manage risk within the store. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

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Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing guest experience. 
• Exceed our guests' expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest trends and technology 
• Searching out opportunities for new business 
• Assist with replenishing of stock and visual merchandising to ensure the store is ready for our guests. 

Qualifications: 

• Grade 12 (Matric) 

Skills: 

• Passionate about people is a must. 
• Target driven and experience focused. 
• Possess a strong work ethic and hands-on attitude. 
• Demonstrate initiative to deliver results. 
• Ability to thrive under pressure.  
• Must be able to work a flexible schedule to meet the needs of the business and will require weekends, public holidays and evening shifts.  
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Figure and admin orientated. 
• Management Experience 
• Organised and thorough 
• An excellent leader and business manager 
• Profit and turnover driven 
• Able to manage risk within the store. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

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Job Description
Responsibilities:  

• Implement in-store VM execution 
• Be in touch with latest Fashion Trends 
• Adhere to housing and trend guidelines 
• Manage the visual elements and ensure world-class standards 
• Plan and prioritize visual activities 
• Implement adequate control systems to manage VM standards 
• Deliver a great Customer Brand Experience 
• Manage Assets & Expenses

Qualifications: 

• A Matric Certificate. 
• Visual merchandise experience (essential) 
• Retail experience 

Skills: 

• Excellent communication skills 
• Your ability to persuade and influence 
• Sound business acumen 
• Passion to be a part of a leading fashion brand

Competencies and behaviours for success:

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

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Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing guest experience. 
• Exceed our guests' expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest trends and technology 
• Searching out opportunities for new business 
• Assist with replenishing of stock and visual merchandising to ensure the store is ready for our guests. 

Qualifications: 

• Grade 12 (Matric) 

Skills: 

• Passionate about people is a must. 
• Target driven and experience focused. 
• Possess a strong work ethic and hands-on attitude. 
• Demonstrate initiative to deliver results. 
• Ability to thrive under pressure.  
• Must be able to work a flexible schedule to meet the needs of the business and will require weekends, public holidays and evening shifts.  
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Figure and admin orientated. 
• Management Experience 
• Organised and thorough 
• An excellent leader and business manager 
• Profit and turnover driven 
• Able to manage risk within the store. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

go to method of application »

Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

go to method of application »

Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

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Job Description

• The Visual Merchandise Specialist III is responsible for leading the interpretation of buying strategies into store layouts, ensuring effective communication of visual presentations, and managing in-store campaign collateral. They also attend shop fitting meetings and ensure visuals and equipment are in place for new and revamped stores. Additionally, they facilitate feedback processes for store openings and revamps.

Responsibilities

• Work closely with the Store Design department with regards to:
• Layout plan per department
• Equipment layout plan
• Visual detail for stores (e.g. paint, wallpaper, branding, etc.)
• New store requirements communicated to Shopfitting and VM RVMs to ensure effective launch of new and revamped stores (hardware)
• All new equipment prototyped and tested (hardware)
• Co-ordinating and actioning queries from Field & VM (hardware)
• Consistently produce the best visual solutions in conjunction with Creative Co-ordinators; brainstorm innovative concepts for windows and in-store displays
• Develop visual equipment and props in alignment with business needs and strategy
• Manage execution of sourcing and distribution of props
• Identify and interpret fashion trends and integrate creative proposals aligned to the strategic plan and brand direction
• Collaborate with Production Co-ordinator to determine correct production quantities and store breakdown per visual element
• Provide general input and administrative support within the department
• Maintain documentation and control of Visual Display samples and stock at warehouse (hardware)
• Build and maintain strong relationships with suppliers to ensure quality, service, and cost efficiency
• Manage expenses to meet budgets related to marketing promotions and in-store visual requirements
• Improve cost effectiveness by obtaining comparative quotations and negotiating supplier pricing to ensure best quality at best price
• Maintain accurate record keeping, invoice authorisation, and administration processes
• Ensure cost centre budgets and expenditure are consistently reviewed and balanced
• Coordinate monthly handbook process, including execution and production (marketing updates included)
• Compile and update monthly window displays for marketing updates
• Assist VM Manager with execution and production of display manuals and new concepts
• Prepare and coordinate mock-ups to facilitate communication and sign-off for promotional setups
• Execute store requests related to hardware requirements
• Maintain high standards of internal service delivery
• Continuously identify and implement ways to improve service levels
• Ensure brand image and identity consistency across all visual interfaces with internal and external stakeholders
• Train VM teams and in-store VM staff in conjunction with the VM Manager
• Ensure display styles align with seasonal merchandise, retail themes, and are updated and refined seasonally
• Communicate display standards and principles through workshops

Qualifications

• A Marketing Diploma or Degree would count in your favour
• 5+ years Experience as a Visual Merchandiser/Coordinator
• Leadership & Management skills – proven track record managing direct reports

Skills:

• Ensure efficient use of Adobe creative suite
• Proficient in Yoobic platform

Behaviours:

• Business Insight - applies market and business insights in order to drive organisational objectives
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
   

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Job Description

• The NMP Business Analyst forms part of the Business Process & Analytics team within TFG’s Non-Merchandise Procurement function and is responsible for gathering requirements, analysing data, and supporting decision-making on the procurement of goods and services for the organisation.
• This role provides critical support to the Strategic Sourcing team, the Business Process & Analytics Manager, and the Head of Non-Merchandise Procurement through business analysis, reporting, process coordination, and insight generation.
• Collaboration across the NMP team will be required to support ongoing improvement and the achievement of departmental objectives. This role will interact with internal stakeholders across TFG’s Trading and Service divisions and external stakeholders, where relevant.

Responsibilities
Gather, validate, and document business requirements:

• Support the validation of identified sourcing initiatives to ensure alignment to Group and Divisional requirements
• Clearly articulate business needs and analyse spend data to quantify savings, risk reduction, transformation, or sustainability benefits

Analysing information and data:

• Analyse gathered needs and supporting spend and other data to present a clear case for sourcing support
• Validate insights from analysis with Sourcing teams and stakeholders for buy-in
• Identifying gaps between requirements and solutions

Improving processes, framework and practices:

• Conduct analysis and research to support the ongoing improvement of NMP capabilities, with particular emphasis on Sourcing Toolkits, NMP capabilities, and the Coupa Commodity Tree
• Assist with process and reporting standardisation across the NMP team

Supporting sourcing teams during the sourcing life cycle:

• Provide support to Sourcing teams for analysis requirements, data understanding, and benefits calculations
• Provide support for reporting requirements for Group Procurement Committee, Category Advisory Boards, key stakeholder engagements, and portfolio updates

Leadership and reporting support:

• Support the Business Process & Analytics Manager with reporting, analysis, process coordination, and team priorities.
• Support the Head of Non-Merchandise Procurement with reporting requirements and management information.

Ad hoc reporting and business support:

• Prepare ad hoc reporting and analysis as required
• Support ad hoc tasks and initiatives aligned to team and business prioritise

Team support and capability building:

• Support, train, and mentor junior team members where required.

Qualifications

• A relevant undergraduate degree or equivalent will be an essential requirement
• Business Analysis, Data Analysis and / or Procurement qualification preferable
• 3 - 5 years’ experience in a related field, preferably with in-depth knowledge and analysis experience
• 3 years relevant experience in the retail sector, with the ability to navigate and operate effectively within a complex organisation that has competing priorities and demands.
• Demonstrated experience in continuous improvement and simplification of complex requirements and processes essential
• Experience of conducting supplier performance management preferable
• Experience working with spend data, procurement data, or business reporting would be advantageous
• Advanced Excel and reporting capability would be advantageous
• Finance knowledge would be advantageous

Skills: 

• Strong business analysis and data analysis skills
• Strong reporting capability and attention to detail
• Strong stakeholder engagement, relationship-building, and networking skills
• Excellent interpersonal and communication (written and oral) skills
• Ability to work independently with limited supervision and strong follow-through
• Ability to support and guide junior team members
• The ability to navigate ambiguity and manage multiple priorities in a fast-growth and high change environment (Resilience)

Behaviours: 

• Business Insight - applies market and business insights in order to drive organisational objectives
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Courage - confronts and tackles challenging situations with courage
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions 
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
• Resourcefulness - effectively and creatively uses available resources to overcome challenges, solve problems, and achieve desired outcomes

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Job Description

• The Instructional Designer II is responsible for designing and developing more complex learning materials, including online courses and training modules. They collaborate with business SMEs to identify course objectives and content and apply advanced instructional design theories. Additionally, they maintain project plans and documentation, and provide internal QA.

Responsibilities

• Design and develop more complex learning materials.
• Collaborate with business SMEs to identify course objectives.
• Apply advanced instructional design theories and methods.
• Maintain project plans and documentation.
• Provide internal QA and peer review.
• Present learning solutions to key stakeholders.
• Stay updated with trends in learning and development.
• Conduct comprehensive learning needs analysis

Qualifications

• Qualification in Human Resource Management, Instructional Design, Educational Technology, ODETDP, or a related field
• 3 years relevant experience
• Project management and change management experience or exposure
• Curriculum planning and design skills; Ability to create high-quality digital, facilitated, and blended learning frameworks and storyboards

Skills: 

• Data Collection & Analysis
• Human resources systems & tools
• Planning & Organizing
• Verbal Communication
• Translate complex concepts into simplex and meaningful comprehensible learning solutions
• Exceptional application Adult Learning Principal
• In depth understanding design principles like ADDIE, 5Di, SAM etc
• Ability to use authoring tools: like Articulate rise, InDesign, Vyond etc
• Exceptional Project Management skills

Behaviours: 

• Business Insight 
• Communicates Effectively 
• Ensures Accountability 
• Instils trust 
• Manages Complexity 
• Optimizes Work Processes 
• Plans and Aligns
• Tech Savvy 

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Job Description

• Calling young South Africans.
• Enter the job market and get a life-changing first working experience in our exciting retail environment.
• Tick the boxes below and you might just get a YES from us!
• Aged between 18 to 29 years old
• Matric (Preferable) Grade 10 (Lowest Grade)
• Available and willing to work a fixed term 12-month contract
• Should not have been employed permanently with a single employer continuously for more than 1 year
• Should not be studying full time in the year of employment (Jun 26 - May 27)
• Should not have participated or been registered on the YES programme before
• Accommodation and transportation for the applicants own account (if applicable)

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Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail

go to method of application »

Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

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Job Description

• The Allocator is responsible for supporting the implementation of the Merchandise Strategy by conducting store and merchandise-related analysis. They liaise with suppliers, stores, and the Distribution Centre regarding stock levels, deliveries, and general queries, ensuring effective stock management and timely delivery of stock.

Responsibilities

• Execute daily store allocations in line with merchandise and trading strategies 
• Support the Planner with stock management, analysis, and reporting 
• Analyse store, style, and size-level performance to inform allocation decisions 
• Prepare, maintain, and present regular reports on stock position, sell-through, and performance 
•  Monitor stock deliveries and take appropriate action where required 
• Assist with replenishment management to ensure optimal in-store availability 
• Liaise with stores, Distribution Centre, and internal stakeholders regarding stock-related queries 
• Track product performance and highlight risks, opportunities, and corrective actions 
• Maintain effective communication with Stores and Operations to support execution

Qualifications

• Minimum Matric, with a relevant tertiary qualification 
• Minimum of 1 years’ experience as an Allocator 
• Strong numerical and analytical ability with high attention to detail 
• Ability to analyse data and draw commercial insights 
• Demonstrated business acumen with a merchant-focused mindset 
• Experience in reporting and data-driven decision-making

Skills:

• A high degree of numeracy and an analytical, detailed and strategic approach to work 
• Excels at data analysis and the ability to draw inferences 
• Strong business acumen and merchant thinking 
• Analytical Processes 
• Customer Service Delivery 
• Planning & Organising 
• Requirements Analysis 

Behaviours:

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Demonstrates Self-awareness - accurately perceives and reflects on personal strengths and areas of development
• Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Nimble learning - quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment

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Job Description

• Do you have a passion for transforming living spaces, from stylish kitchenware to cozy bedroom essentials, and want to join a leading retailer?
• We’re seeking high-energy, confident individuals who can bring our brand to life by delivering a warm, welcoming, and exceptional customer experience. If you have a natural selling instinct, a keen sense of style, and a passion for making every customer feel valued, this is the role for you!

Responsibilities:  

• Be the Face of Our Brand: As a team member, you’ll be more than just a salesperson -you’ll be an ambassador for our brand. You’ll create a welcoming environment where every customer feels like a valued guest.
• Sales with Purpose: We offer a diverse range of stylish products that you’ll be proud to sell. Your ability to match customers with the perfect items will not only drive sales but also help them create beautiful spaces they’ll love.
• Maximize Sales: Track your performance and seize opportunities to exceed targets and drive new sales.
• Maintain store stock: Ensure the store is always well-stocked and beautifully presented to delight customers.

Requirements:

• A Matric certificate.
• Previous sales experience in a retail environment.
• Experience in the Hospitality Industry is an advantage.
• Deliver top-tier service, navigate through customer challenges, whilst driving sales.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong attention to detail and organizational skills.
• The ability to take initiative.
• Ability to work effectively both independently and as part of a team.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Competencies and behaviours for success: 

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Decision Making - Analyses complex situations to ensure effective and timely choices.
• Driving & Persevering.
• Leading Others - Inspires and guides others to achieve collective goals.
• Meeting Customer Expectations - Consistently delivers exceptional customer service.
• Planning & Organising - Uses a structured approach to effectively manage tasks.
• Relating & Networking

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Job Description

• The Omni Planner plays a key role in driving online commercial performance through the analysis of trading, product, customer, and profitability trends. By providing actionable insights and recommendations, the role supports decision-making that enhances sales, margin, and the overall effectiveness of the e-commerce business.

Responsibilities

• Analyse online trading performance to identify opportunities, risks, and areas for optimisation across categories and campaigns.
• Evaluate promotional performance and efficiencies, providing insights and recommendations to improve sales, margin, traffic, and conversion.
• Support trading decisions by identifying which categories drive traffic, basket balance, customer engagement, and profitability.
• Monitor stock availability and work closely with merchandise and planning teams to ensure the right stock is available at the right time.
• Use data and reporting tools to support forecasting, stock flow management, and trading strategies.
• Compile, analyse, and present trading and performance reports to support business decision making.
• Identify trends, gaps, and customer behaviour insights to influence category performance and trading priorities.
• Partner closely with merchandising, planning, marketing, and supply chain teams to align business priorities and trading objectives.
• Support the optimisation of inventory levels, stock turn, markdown management, and overall online performance.
• Drive continuous improvement initiatives through data analysis, process optimisation, and commercial insights.
• Ensure reporting accuracy and visibility of key metrics to enable proactive decision making.
• Assist in balancing commercial performance with customer experience and margin objectives.

Qualifications

• Relevant tertiary qualification 
• 3–5 years’ experience in Planning, Merchandise Planning, Omni Planning, Commercial Analytics, or a similar retail environment.
• Strong understanding of online trading, stock management, and promotional analysis.
• Experience working with retail, e-commerce, or omni-channel data is highly advantageous

Skills:

• Strong analytical and numerical ability with advanced problem-solving skills.
• Commercially minded with a strong trading and customer-focused approach.
• Advanced Excel and data analysis capability; experience with reporting and analytics tools advantageous.
• Ability to interpret complex data and translate insights into actionable recommendations.
• Strong understanding of stock management, trading performance, and category planning.
• Excellent communication and stakeholder management skills.
• Highly organised with the ability to manage multiple priorities and deadlines.
• Collaborative team player who can influence cross-functional teams effectively.
• Strong business acumen with a continuous improvement mindset.
• Comfortable working in a fast-paced, data-driven retail environment.
• Ability to make informed, confident decisions using data and commercial insight

Behavioural Skills:

• Being Resilient - rebounding from setbacks and adversity when facing difficult situations.
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Organisational Savvy - understands and navigates dynamics created by processes, systems, and people
• Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation

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Job Description

• Are you passionate about our brands and would like to join a leading retailer?
• We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products.  If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!

Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

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Job Description
Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate. 

Skills: 

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently. 
• The ability to take initiative. 
• A high level of attention to detail

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Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others