Trainee Manager- Douglas, Prieska, Carnarvon, Keimoes, Kimberley at Shoprite Group of Companies

About the role    

• The purpose of the Trainee Manager is to learn all the ins and outs of managing a supermarket, its products and the employees who make the store a success. The Tarinee manager learn how to provide leadership and direct the highest level of quality service by creating a pleasant and friendly atmosphere, while treating every customer and team member like family
• The Trainee Manager will assume responsibility for delivering on daily operational requirements as directed by the Branch Manager and facilitated through the Trainee Manager Programme.
• More specifically, the role will coordinate and execute activities related to sales, customer management, merchandising, stock management, cash handling, banking, financial controls, systems, reporting and administration, while also supporting with supervision and staffing requirements.
• The Trainee Manager will ensure all aspects of a retail store is executed with excellence to create a shopping experience that delights our customers.

What you'll do    

Role Description

• Achieve store sales and profit targets through effective execution of divisional strategies.
• Execute customer service excellence through every aspect of the store, including store appearance, display of merchandise, product placement, store layout, and selling procedures.
• Respond to customer complaints in accordance with company policies and procedures.
• Monitor and report on performance and sales against daily targets.
• Execute stock management procedures, including monitoring stock and inventory, and performing quality assurance of merchandise on a regular basis.
• Minimise stock loss through compliance with security measures, stock and cash handling procedures.
•  Implement pricing policies on merchandise
• Coordinate merchandise display and sales promotion activities.
• Orders merchandise and prepare requisitions to replenish merchandise on hand.
• Perform administrative tasks to support the smooth operation of all store operations, including the submission of employee paperwork, preparing and submitting reports, and monitoring sales receipts and cash.
• Execute financial administration including taking inventories, reconciling cash with sales receipts and preparing daily records of transactions. • Ensure employees comply with established security, sales and record keeping procedures and practices.
• Support with people management functions including coordinating staffing schedules, managing of performance and upskilling of teams.
• Monitor and report on the store’s compliance with healthy and safety policies

What you bring    

• Grade 12 or equivalent
• One year experience in a retail environment with exposure to the Supermarket systems and procedures
• Ability to lead and take charge
• Ability to adapt easily to a rotational experiential learning context
• Computer Literate – MS Office Basic, Supermarket systems and technologies

Knowledge and understanding of: 

• Store operations management, promotional planning, merchandising, and stock handling principles
• Food safety and hygiene and the OHSA
• Learning agility and enthusiasm
• Ability to deliver results with integrity
• Quality orientation with strong attention to detail
• Ability to lead and build a high performing team by coaching and developing others
• Building a culture of trust and respect

Closing Date    

• 2026/08/26