Training Facilitator - George at Fancourt

KEY RESPONSIBILITIES:

• This role reports to our Training Manager and will mainly be responsible for analysing the training and development needs of the business, designing and creating training material and tools, and facilitating the actual training (various formats). The Training facilitator will be responsible to follow up on the practical implementation of training delivered (new skills and knowledge), by evaluating and correcting training effectiveness / outcomes within the operational business units.
• We are looking to bring into the team someone who is passionate about people, their potential and the success both the individual and the business get through training and development. The ideal candidate will not only be demonstrably competent and successful in all the theoretical and practical components to this role, but on a personal level exudes passion for the hospitality and leisure industry.

KEY QUALIFICATIONS AND SKILLS:
This position requires as a minimum:

• Grade 12, plus a tertiary qualification in training / facilitation / learning & development or related field; minimum of NQF6,
• Advanced competency in MS Office,
• Fluency in English – written and verbal, accurate spelling and grammatically correct when compiling written documents and material,
• At least 2 years’ experience in a similar role / position,
• Verifiable success as an effective and competent training facilitator,
• Clean criminal and ITC record,
• Legally eligible to work in South Africa.

Advantageous:

• Additional language fluency (Xhosa and Afrikaans)
• Hospitality degree / diploma,
• Accreditation as a Moderator / Assessor,
• Experience in hospitality operations, ideally 5-star,
• Experience in / Knowledge of Leading Hotels of the World standards.

KEY COMPETENCIES AND BEHAVIOURS:
The role requires someone who is competent in the following work activities:

• Effectively communicating with internal and external stakeholders at all organisational levels (in writing or verbal),
• Establishing and maintaining constructive and cooperative working relationships with others,
• Making decisions and solving problems,
• Organising, planning, and prioritising work,
• Coaching and developing others,
• Training and Teaching Others,
• Developing and Building Teams.

The ideal candidate can demonstrate competence in terms of the following key work styles & values:

• Cooperation
• Dependability
• Adaptability/Flexibility
• Integrity
• Self-Control
• Initiative
• Leadership
• Attention to Detail
• Stress Tolerance
• Persistence
• Independence