Training Manager at DLK Group

Job Description

Role Purpose:

• The Training Manager will oversee the development, implementation, and continuous improvement of training programs to upskill employees and stakeholders. This role is critical to ensuring the effective utilization of tools and solutions within the organization, aligned with its goals and objectives.

Key Responsibilities:

Training Needs Assessment:

• Conduct comprehensive assessments to identify skills and competencies required to achieve organizational objectives.
• Collaborate with department heads and stakeholders to define specific training requirements.

Training Design and Development:

• Develop tailored training programs and materials to address identified needs and skill gaps.
• Incorporate various instructional methods, such as e-learning, workshops, and hands-on sessions, to suit diverse learning preferences.

Training Delivery:

• Implement and deliver training programs using an omni-channel approach to accommodate geographic diversity and operational maturity.
• Ensure training is accessible and effective for both employees and external stakeholders.

Training Evaluation:

• Assess the effectiveness of training programs by monitoring participant performance and feedback.
• Use metrics and analytics to measure the impact of training on tool and solution adoption.

Continuous Improvement:

• Regularly update and refine training content to align with evolving organizational tools, solutions, and goals.
• Stay abreast of industry trends to incorporate best practices in training methodologies.

Requirements

Qualifications and Experience:

• Bachelor’s degree in Training and Development, Human Resources, or a related field.
• Proven experience in designing and delivering training programs.
• Familiarity with various training delivery methods, including e-learning platforms.
• Strong analytical skills to evaluate training effectiveness and implement improvements.

Key Competencies:

• Instructional Design: Expertise in creating engaging and effective training materials.
• Communication Skills: Ability to convey complex concepts clearly to diverse audiences.
• Project Management: Skilled in planning and managing training initiatives within deadlines and budgets.
• Adaptability: Capable of adjusting training strategies to suit dynamic organizational needs.
• Collaboration: Proficient in working with cross-functional teams and stakeholders.