Training Systems & Programme Administrator at Senwes

PERFORM SENWES LMS (MOODLE) ADMINISTRATION

LMS System Management:

• Oversee day-to-day operation of the Senwes LMS platform.
• Configure and maintain system settings, plugins and role permissions.
• Manage user provisioning, dynamic enrolment rules, and deactivation workflows.
• Perform routine system health checks and coordinate with IT and software provider on maintenance and updates.

Course and Programme Configuration:

• Build and manage course shells, learning paths, and programme structures.
• Link learning content to competencies, roles, and departments via automated rules.
• Create certificate templates, badge criteria, and achievement recognition frameworks.
• Manage file repositories, SCORM packages, and multimedia content uploads.

User Experience and Support:

• Design user dashboards and page layouts by audience (learners, managers, HR).
• Ensure learners can easily access assigned courses and track their progress.
• Provide first-line technical support and troubleshooting to users.
• Conduct admin training sessions for HR, line managers, and users.

System Reporting and Analytics:

• Build and distribute customised reports (e.g., completions, overdue training, login trends).
• Work with the Training Manager to generate insights for compliance and performance reporting.
• Monitor engagement and make data-driven recommendations for improvement.

Integration and Development:

• Coordinate with IT and third-party vendors on:
• HR Systems integration for user sync.
• Data feeds between LMS and other platforms (e.g., Udemy, reporting tools).
• System upgrades and plugin compatibility checks.
• Test and implement new features or workflows for improved automation with relevant sign off from Training Manager.

UDEMY FOR BUSINESS PLATFORM MANAGEMENT

• Enrol and manage learners across teams and departments.
• Track engagement, course completions, and issue usage reports to business units.
• Create and manage learning pathways linked to job roles or business priorities.
• Liaise with Udemy support to resolve issues and support internal adoption campaigns

QCTO AND SETA COMPLIANCE SUPPORT

Manage documentation for QCTO and SETA-accredited programmes:

• Workplace approvals, contracts, enrolment documents, and attendance registers.
• Upload learners on the SETA Indicium system and maintain record accuracy.
• Track and ensure timely payment of provided tranches aligned to deliverables.
• Liaise with training providers for document submission and follow-up.
• Support the Skills Development Facilitator (SDF) with accurate WSP/ATR data preparation

TRACK AND MAINTAIN SHORT-COURSE AND WORK-BACK AGREEMENTS

• Manage a register and coordinate uploads to Sage the short course agreements and learner completions.
• Monitor work-back obligations and flag early resignations for recovery.
• On resignation, verify internal bursaries or course funding; calculate repayment amounts and communicate to HR and Legal.
• Ensure contract documentation is filed and accessible for audit or HR review.

Requirements

JOB REQUIREMENTS

• Qualifications: Bachelor’s degree in human resources, Business Administration or a related field.
• Requirements (South Africa): 3-5 years' experience in a training environment, learning system administration or accredited programme support