Transport Supervisor at South African Airways (SAA)

Job Purpose    

• The Transportation Supervisor ensures the efficient, safe, and timely movement of catering supplies, meals, and equipment between the catering facility and aircraft. This role oversees drivers and transport staff, manages fleet operations, and coordinates schedules to meet strict airline turnaround times. The supervisor is responsible for maintaining compliance with aviation safety standards, food handling regulations, and company policies, while optimizing resources to deliver reliable service. By leading the transportation team, the supervisor plays a critical role in supporting flight operations, enhancing customer satisfaction, and upholding the reputation of the airline catering service

Principal Accountabilities    

• Confirm availability of vehicles according to flight schedule to adjust team’s sheet accordingly
• Confirm parking bays according to flight to ensure drivers are informed of correct parking bays and Aircraft registration.
• Confirm parking bays and aircraft registrations against the Amos before dispatching teams and follow up with OCC to obtain correct information in the case of variances in information and inform them accordingly on corrections.
• Allocate and dispatch teams according to flight schedules to ensure the loading of meals/ bars and delivery at the correct parking bay and aircraft, according to client specification.
• Sign declaration form to release the vehicles in order to gain access to the airside as part of security check.
• Continuously monitor flight registrations according to the flight schedules to determine changes in aircrafts and to reschedule loading accordingly and informing internal stakeholders via PA system.
• Investigate accidents/incidents during the transfer and loading of trucks and aircrafts to obtain and record relevant information for Team Leader.
• Monitor the position of drivers and confirm their position according to schedule or inform them of changes in schedule.
• Continuously liaise with internal stakeholders to ensure that flights are loaded correctly and dispatched on time.
• Attend to complaints by clients by investigating and providing feedback accordingly, (resolve problems within 24 hours).
• Ensure all drivers have serviceable radios in use at all times.
• Collect vehicle keys from drivers, vehicle check-sheets and submit to the team leader.
• Compile various reports according to departmental requirements.
• Recommends cost saving initiatives and controls expenditure within approved parameters.
• Manages subordinates' activities to ensure the achievement of targets and standards.
• Manage time and attendance of sub-ordinates.
• Assess performance of sub-ordinates and ensure the appropriate ER actions are implemented to correct non-performance.
• Adhere to and ensure sub-ordinates adherence to all guidelines related to of Security, SHEQ, HACCP and operational policies and procedures.
• Adhere to all aspects of Occupational Health and Safety, Security and Food Safety Management System guidelines and operational policies and procedures.
• Assign work and monitor the adherence according to the scope of work as determined in service level agreements.

Qualifications & Experience    

• Grade 12
• National Diploma in Transportation or equivalent
• Valid Driver's License
• 3 years’ experience in supervising, scheduling and controlling operational activities.
• Knowledge of aircraft types and loading configurations.
• HACCP internal training.
• Computer literate
• Knowledge and Skills    
• HCCP experience and SAP experience
• Excellent communication skills (Verbal and Written)
• Excellent leadership Skills
• Valid driver’s license
• Knowledge of food safety management systems.
• Basic understanding of industrial relations
• Basic business management skills
• Knowledge of SHEQ management.
• Ability to perform in a highly pressurized environment.

Attributes    

• Interpersonal & Communication
• Technical & Analytical
• Operational Skills
• Leadership & Management