Underwriter: Liability at Santam Insurance

What will you do?
This career opportunity is available at SHA Risk Specialists a division of Santam for the Underwriter: PI, who will be based in Johannesburg, Illovo.

• Underwrite and manage a portfolio of existing and new business, which may be complex in nature, including all tasks associated therewith but not limited Underwriting Governance which includes detailed risk evaluation and assessment, coverage and exposure analysis, pricing determination, detailed claims analysis (understanding loss ratios and claim trends) and wording review & negotiations within underwriting authority.

What will make you successful in this role?
Underwriting

• Underwrite and manage a portfolio of existing and new business, which may be complex in nature, including all tasks associated therewith but not limited Underwriting Governance which includes detailed risk evaluation and assessment, coverage and exposure analysis, pricing determination, detailed claims analysis (understanding loss ratios and claim trends) and wording review & negotiations within underwriting authority.
• Refer and acquire sign-off relating to matters falling outside of own authority, in accordance with authority matrix.
• Adherence at all times to the authority matrix, departmental protocols and procedures, including Underwriting Governance provisions.
• Detailed explanations regarding changes with respect to terms/ underwriting stance.

Marketing

• Visit brokers to discuss renewals and new business with a focus to build relationships and develop market presence.
• Feedback on market intelligence.

Client Liaison (Internal and External)

• Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility.
• Prepare for and attend meetings.

Financial

• Meet budget responsibility for a book of business.
• Monitor renewals, lapsed policies and new business with monthly report back.
• Ensure we maintain a 2.5% Cancellation Reserve

Strategic Input

• Provide strategic input for relevant business area if and when required.

Staff

• Mentor and provide technical training of current and new staff if and when required. 
• Assist Underwriting Head in the day-to-day management of staff on underwriting matters and other issues if and when required.
• Assist with performance management of staff if and when required.

General Administration

• Follow up on quotations and renewals.
• Sign and check policy documentation.
• Handle accounts queries.
• Assist with credit control if and when required.
• Production and / or sign-off of reports within stipulated timeframes.
• Attend to daily administrative routine tasks in accordance with organisational standards, processes and procedures.

Qualification and Experience

• Matric
• Appropriate tertiary qualification a preference
• Must be FAIS compliant
• 3 years Liability underwriting experience (This is not a trainee position.)