Unit Manager – Maternity at Netcare

Role summary
The Unit Manager will be responsible for coordinating improved quality nursing care by ensuring compliance to professional and ethical practice.
The incumbent will also be responsible for monitoring and ensuring that nursing care and service delivery is implemented and practiced within a multi-disciplinary quality assurance team. In accordance, the incumbent will be accountable for coordinating capacity building, mentoring and training.

Key work output and accountabilities

•  Assign decision making, authority, tasks and responsibility to appropriate persons in order to maximize organisation and employee effectiveness.
•  Develop a talented nursing workforce.
•  Co-operate with Netcare Education Division to ensure appropriate nursing training for the delivery of quality care
•  Facilitate a culture that is supportive of talent management and the initiation of required implementations to hone nursing talent
•  Monitor staff attendance and/or absenteeism and ensure action is taken accordingly
•  Enforce staff dress code within and on leaving the Hospital
•  Facilitate effective change and conflict management
•  Orientation of new staff and students
•  Facilitate staff development both personal and professional
•  Ensure professional conduct and appearance of staff
•  Promote staff wellbeing and problem solving
•  Effective time management, honesty and integrity
•  Apply aspects related to Human Resources, including performance management and disciplinary procedures
•  Ensure service delivery to all patients and doctors
•  Maintain and improve nursing standards in the unit
•  Build effective relationships with doctors/specialists, service providers, hospital management, staff, patients and family

Skills profile
Education

•  A relevant nursing qualification (Diploma in General Nursing/ B Cur Degree) or equivalent NQF 7 qualifications
•  Coaching and mentoring of staff
•  Ensuring ongoing effective Clinical Facilitation in the Unit
•  Managing and implementing quality improvement
•  Active involvement in own professional development to maintain a satisfactory level of skill and knowledge  Keep up to date with Netcare’s evolving policies and procedures.
•  Keep abreast of current research in the applicable discipline.
•  Create an environment where staff are aware of the role, they play in the provision of quality nursing care and their value to the organization
•  Assign decision making, authority, tasks, and responsibility to appropriate persons in order to maximize organisation and employee effectiveness.
•  Develop a talented nursing workforce.
•  Co-operate with Netcare Education Division to ensure appropriate nursing training for the delivery of quality care.
•  Facilitate a culture that is supportive of talent management and the initiation of required implementations to hone nursing talent.
•  Monitor staff attendance and/or absenteeism and ensure action is taken accordingly.
•  Enforce staff dress code within and on leaving the Hospital.
•  Facilitate effective change and conflict management.
•  Orientation of new staff and students
•  Facilitate staff development both personal and professional.
•  Coaching and mentoring of staff
•  Ensure professional conduct and appearance of staff.
•  Promote staff wellbeing.
•  Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
•  Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.
•  Develop collaborative relationships to help accomplish work goal.
•  Maintain customer intimacy through building relationships with doctors, nursing staff, suppliers and building patient loyalty
•  Build strategic inter-departmental relationships to help achieve business goals at Exco and departmental level within the hospitals
•  Foster an effective working relationship with service providers.
•  Foster an effective working relationship with public liability
•  Trained/ Advanced Qualified Midwifery
•  Registration with the South African Nursing Council as a Registered Nurse
•  Compliance with the SANC code for a Registered Nurse and all applicable health care legislations
•  A relevant management qualification

Work experience

•  Previous Unit Manager experience is essential.
•  2 or more years’ experience in a private hospital environment working at the Antenatal and Post Natal
• would be advantageous.
•  An intermediate level of Computer proficiency
•  2 or more years’ experience in a private hospital setting
•  Experience in clinical leadership

Knowledge

•  Managerial experience in hospital environment essential as well