Usability Interface Specialist - JHB at FirstRand Group

Job Description

To design user interfaces, using best practices and principles

Hello Future Usability Interface Specialist

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Wealth and Investments, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Drive business profitability in the context of cost management through Information technology solutions
• Increase operational efficiency and suggest solutions to enhance cost effectiveness
• Advocate for a culture of user-centered design throughout the organization
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements
• Work closely with a cross-functional team to assess product requirements for new and enhanced interface applications

You will be an ideal candidate if you have:

• Promote usability standards and protocols, system changes and enhancements throughout the organization and evaluate the success of changes and enhancements that have a direct, positive impact on the user experience and further impact on business results
• Translate Business Strategies into actionable goals and execute relevant IT projects / IT initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements
• Analyse results from usability test and quantify results using usability metrics that facilitates the quantification of some particular characteristic
• Conduct ongoing research on web standards and document same

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

We can be a match if you are:

• Assist with quality assurance testing and ensure new usability standards are implemented and existing standards are updated accordingly
• Participate in the product design process by ensuring templates are designed as per the specifications provided by the Business Analysts, ensuring a consistent user experience across the FNB sites with the help of the usability standards and additional resources available
• Manage own development to increase own competencies
• Liaise, advise and train various business divisions on best interface applications and systems to increase usability and practice