Utilities Controller / Administrator at Career Options Africa

Key Deliverables

Municipal Queries & Dispute Resolution

• Manage and resolve municipal billing queries (City of Johannesburg experience highly advantageous)
• Maintain structured and auditable records
• Liaise with internal teams, consultants, and legal providers
• Track and manage all disputed accounts

Utility Billing & Recoveries

• Oversee meter readings (prepaid & postpaid)
• Ensure accurate tenant billing and maximise recoveries
• Resolve tenant billing queries

Financial Control & Reconciliation

• Perform monthly reconciliations between municipal accounts and internal systems
• Identify discrepancies and drive resolution
• Manage utility payments and prevent overpayments

Reporting & Performance Tracking

• Monitor utility consumption and recovery trends
• Analyse variances and identify inefficiencies

Systems & Process Improvement

• Improve workflows and introduce automation
• Reduce manual processes and improve turnaround times

Finance Support

• Assist with reconciliations and audit preparation
• Maintain accurate financial records within MDA

Minimum Requirements

• Technical Skills Strong understanding of municipal billing and tariffs Advanced Excel (non-negotiable) Experience with reconciliations and billing discrepancies MDA experience (advantageous)

Experience

• Experience in utilities, finance, or property environment Proven experience handling municipal queries Share:

Close Date 25/05/2026