UX Designer at Salt South Africa

My client is looking for a UX Designer to improve their customer journey across the business which focusses on Education through Experience. We want someone who is passionate about creating seamless, delightful online experiences in a way that resonates with how Gen Z uses the internet and consumes media.

Responsibilities…

● Developing and updating customer profiles / personas so we stay in touch with the needs of our core customers.

● Improving conversion rates across our web journey, from website to program application to payment, in collaboration with our software development and marketing teams.

● Looking at both videos of user behavior on our web platforms and quantitative heat maps to identify bottlenecks and usability issues.

● Producing wireframes and prototypes in tools such as InVision or Figma that are on-brand, work across screen sizes, and can be easily implemented on the live site.

● Running UI and UX experiments to validate that changes are having a positive impact with data.

● Create a UX process so that we can rapidly make changes to our customerjourney or web experience as needed, without affecting the conversion rate. JD:

Who you are

● You have at least 3 years of experience in a UX related role.

● You can produce live prototypes using InVision, Figma, or a similar tool

● You have experience developing and maintaining personas that provide real insights into how to design a good customer experience.

● You know how to use both qualitative and quantitative data to validate the efficacy of your designs.

● You thrive in fast-moving, cross-functional environments where proactivity is necessary to achieve results.

● You have an entrepreneurial mindset, and you’ll help create our company’s culture.

Please do reach out if this resonates, wonderful business with some great minds, could be a happy home for you.

Salt is acting as an Employment Agency in relation to this vacancy.