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  • Posted: Aug 23, 2021
    Deadline: Not specified
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  • CNA International operates on a global basis and provides a suite of professional and executive recruitment services. These include: Executive Search, Advertised Search and Interim Management. These services are provided from within the group to ensure a consistently high standard of service. CNA Executive Search comprises a network of recruitment consult...
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    UX Specialist

    About the job

    A leading client of CNA International South Africa is looking for an experience and seasoned UX Specialist.

    Role Purpose Elicit and/or translate business and customer needs / problems into detailed user experience prototypes, applying user behaviour principles and trends, working with a cross functional team to deliver on the user experience requirements of an evolving business in a flexible and agile way.

     

    END-TO-END USER EXPERIENCE AND SERVICE DESIGN EXECUTION

    •  Be the accountable party in ensuring ideal customer journey deliverables, in executing unique and innovative digital solutions and experiences.
    •  Understand and represent the customer's requirements and needs throughout the product development lifecycle.
    •  Collaborate with resources and internal stakeholders to ensure design requirements adequately reflect the defined business processes and fully support all components of the functional business requirements.
    •  Be a hands-on user-design expert, shaping the concept and seeing it through to detailed design and implementation across a variety of devices and platforms.
    •  Follow and embed a User Centred Design approach to execute on new business requirements as well as improve the overall experience.
    •  Represent the user experience team in providing feedback to business while incorporating market analysis, customer feedback, various platform-specific metrics, and usability findings into designs.
    •  Translate business requirements into user centric designs through interviews, document analysis, requirements workshops, surveys, user testing and research
    •  Conduct user research such as usability testing and competitor reviews.
    •  Drive for synergy across wireframes and prototyping of user interfaces, while providing clear User Experience and design direction.
    •  Developing conventional diagrams, wireframes, prototypes, and visual mock-ups.
    •  Designing the interface, interaction flow and key UX decisions for cross-device and cross-platform solutions.
    •  Manage, track, and report on the effectiveness of new design principles and successful uptake of new features.
    •  Promote and educate the importance of Customer & User Experience to internal and external teams.

     

    QUALIFICATIONS

    •  Matric (essential)
    •  Minimum of a Bachelor's Degree (essential)
    •  Certified Usability Analyst (CUA) or similar certification would be desirable.

     

    EXPERIENCE

    •  3 to 5 years UX experience
    •  Financial services experience is an advantage
    •  Proven product development experience

    Method of Application

    Interested and qualified? Go to CNA International Executive Search on www.linkedin.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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