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  • Posted: Feb 4, 2020
    Deadline: Feb 10, 2020
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    Telesure Investment Holdings (Pty) Ltd (TIH) is the holding company of some of South Africas leading and innovative financial institutions. These financial institutions are licensed to provide financial products and/or services ranging from short-term, long-term and health insurance as well as a comparison and investment platforms. Our origins go back to ...
    Read more about this company

     

    Value Added Products Services Sales Team Leader

    Introduction

    • The Sales Manager contributes to the organisational goals by managing and coaching Sales Consultants to achieve business goals

    Specification
    Operational / Technical / Financial Results

    • Ensure that business leads are maximised in order to achieve and exceed business targets

    Leadership Results

    • Ensure the effective development of Sales Consultants to retain talent for Sales and Telesure
    • Ensure effective skills development of Sales Consultants through appropriate product knowledge and sales skills training

    Customer Results

    • Ensure client retention through the effective handling and follow through of client queries

    Management Results

    • Ensure call management through effective consultant availability

    Relationship Results

    • Effectively build, maintain and manage relationships with service providers and clients

    Requirements

    • Essential: Grade 12 (Standard 10) with University Entrance (NQF4)
    • Desirable: Certificate of Proficiency (COP)

    Experience

    • 3 years work experience:
    • call centre supervision
    • general warranty sales experience

    Knowledge Of

    • Administration and Sales System
    • FAIS Act
    • Product knowledge
    • Company policies and procedures

    Skills

    • Interviewing
    • Training (incl. facilitation)
    • Sales
    • People management
    • Time management
    • PC literacy: AS400, MS Word, Excel, PowerPoint

    Closing date:10/02/2020

    Method of Application

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