Job Openings at Telesure Investment Holdings (TIH)

Introduction

• The Financial Manager: Financial Reporting contributes to the organisational goals by effectively managing the accounting function to ensure accurate information is reported on in a timely manner.

Specification

• Keeping abreast of international reporting standards and all regulatory and legal frameworks in order to identify the impacts of any amendments and recommend changes to current processes and deliverables to account for these changes.
• Ensuring that all finance practices align to the regulatory and legal frameworks
• Detailed reviewing of monthly and annual financial statements to ensure compliance with International Financial Reporting Standards (IFRS)
• Detailed compiling / reviewing of quarterly and annual financial statements – entity and group and returns to ensure regulatory compliance with the Telesure Board requirements and the Prudential Authority (PA) and other regulatory bodies
• Managing the external audit process to ensure accurate reporting within deadlines, by reviewing the detailed reconciliations and calculations contained in the audit file
• Identification of process efficiencies and industry best practice to ensure “first time right” reporting.
• Ensuring all financial process, procedures and controls are fully documented, up to date and demonstrably adhered to
• Jointly plan, schedule and prioritise Financial Reporting deliverables according to internal and external delivery requirements and deadlines
• Managing relationships with all internal and external stakeholder
• In conjunction with the Finance team, manage all aspects of staff resourcing, succession planning, management and development ensuring the right people are in place to support service delivery, achieving production and performance targets at all times and with a bias to upskilling, empowering and training resources
• Leverage all available information and data from our partners, the industry and internally to ensure we are constantly reviewing our departmental processes, systems and protocols with a view to improve efficiencies and to ensure best practice

Education
Essential

• Business / Financial Degree plus Hons / post graduate
• Qualified CA (SA)

Desirable

• Insurance industry related diploma / certification
• Strong knowledge of all IFRS statements relating to Insurance entities

Essential

Experience

• 3 years’ relevant experience in a Financial Role post articles
• Insurance Industry Experience including regulatory and financial reporting
• Desirable
• Management experience - > 2 direct reports outside of an audit environment

Job Closing Date:10/02/2020

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Introduction

• An exciting opportunity is available for Business Development Officers in the Business Insurance Division

Specification

• The Business Development Officer contributes to the organisational goals by generating high quality leads for Business Insurance.

Job Objectives/Outputs

• To effectively build and maintain relationships with prospects.
• To generate high quality leads from prospective clients on a daily basis.
• To assess marketing opportunities to contribute to the growth of Business Insurance.
• To gather information on prospects requirements for product enhancement.
• To effectively build and manage relationships with management and the call centre.
• To effectively promote and advocate the brand to prospective clients in order to convert new leads to sales.
• Understanding customer needs and consistently meeting customer expectations.
• To ensure up-to-date industry and market knowledge, as well as internal products, processes etc.

Requirements

• Matric / Grade 12
• Diploma / Degree in Marketing is favorable.
• 2 - 3 years marketing or face to face sales experience preferably in commercial insurance.
• FAIS compliant
• Own vehicle
• Valid Drivers Licence

Closing date:07/02/2020

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Introduction

• The VAPS Broker Sales Consultant contributes to the organizational goals by achieving sales through effective contact management whilst maintaining high quality standards and ensuring long term relationships with customers

Specification
Job Objectives/Outputs

• Effectively manage contacts from start to finish with customers, regardless of the data distribution channel.
• Contribute to the achievement of organizational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets, sales targets etc.).
• Deliver efficient customer service levels through effective call management.
• Achieve operational requirements and service delivery through effective time and attendance management.
• Connect, develop rapport, form relationships and ensure positive customer experiences at all times.
• Understand the customers’ unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring customer satisfaction.
• Responsible for individual actions and the delivery of high quality standards.
• Deliver the Telesure Service Way through personal effort and through others.
• Deliver on Treating Customers Fairly principles in alignment with regulatory requirements

Knowledge and Experience Requirements
Essential
Level of Education:

• Grade 12 (Standard 10)
• The appropriate FAIS accreditation and RE

Desirable
Experience:

• At least 2- 3 years sales experience, preferably in the short term insurance industry

Essential
Knowledge of:

• Short term Insurance industry - Broker

Skills

• Computer literacy
• Good communication skills (verbal and written)
• Interpersonal skills

Closing date:10/02/2020

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Introduction

• The Sales Manager contributes to the organisational goals by managing and coaching Sales Consultants to achieve business goals

Specification
Operational / Technical / Financial Results

• Ensure that business leads are maximised in order to achieve and exceed business targets

Leadership Results

• Ensure the effective development of Sales Consultants to retain talent for Sales and Telesure
• Ensure effective skills development of Sales Consultants through appropriate product knowledge and sales skills training

Customer Results

• Ensure client retention through the effective handling and follow through of client queries

Management Results

• Ensure call management through effective consultant availability

Relationship Results

• Effectively build, maintain and manage relationships with service providers and clients

Requirements

• Essential: Grade 12 (Standard 10) with University Entrance (NQF4)
• Desirable: Certificate of Proficiency (COP)

Experience

• 3 years work experience:
• call centre supervision
• general warranty sales experience

Knowledge Of

• Administration and Sales System
• FAIS Act
• Product knowledge
• Company policies and procedures

Skills

• Interviewing
• Training (incl. facilitation)
• Sales
• People management
• Time management
• PC literacy: AS400, MS Word, Excel, PowerPoint

Closing date:10/02/2020