Vehicle Sales Executive at SydSen Recruit

Requirements:

• Must have completed Grade 12 / Matric (Non Negotiable).
• Must have a valid Drivers Licence.
• No Criminal Record.
• Proven experience in vehicle sales or a similar sales role.
• Strong interpersonal and communication skills.
• A passion for automobiles and an in-depth knowledge of vehicle features and specifications.
• Excellent customer service skills with a focus on customer satisfaction.
• Ability to work in a fast-paced, goal-oriented environment.

Responsibilities:

• Selling new and used vehicles as per targets.
• Ensure accessories are sold with vehicle and targets are met.
• Consignment processes to be followed and including stock sheets.
• Ensure pre-delivery preparation is up to standard.
• Ensure all documentation is completed to standard.
• Ensure that customer has all required documentation, Natis papers and spare keys.
• Follow up after delivery to ensure customer satisfaction.
• Ensure any after sales queries are dealt with and customer is satisfied.
• Trade -ins: Conclude with appraising the vehicle with Manager and assist in finalizing bringing the car into stock and settlements I.E Submit all relevant docs in time.
• CSI and CEM (Customer Experience Monitoring).
• You will be expected to achieve the same targets with your CEM score as VCSA expect from them.
• Assist with outdoor displays.
• Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car.
• Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models.
• Taking customers on test drives and demonstrating vehicle features.
• Building a rapport with potential customers.
• Assisting customers with completing the relevant paperwork required for a successful sale to be processed.
• Collaborating with team members to reach sales targets.
• Be on workshop duty.
• Be an ambassador at all times.