We at Ellahi Consulting, are committed to deliver sound conceptual thinking and excellent customer centric results from design through to delivery and post implementation support, as fit-for-purpose and practical solutions are important to us. We offer over 20 years of experience within the recruitment, talent management and organisation development domain. ...
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Attention to Detail: Ensure documentation and transactions comply with company and industry standards.
Communication: Strong verbal and written communication skills for team management and partner coordination.
Digital Tools Proficiency: Skilled in CRM systems and capable of learning stock management software.
Sales Acumen: Understanding of sales strategies and a focus on customer service to drive results.
Problem-solving: Ability to quickly address customer and operational issues effectively.Marketing Insight: Ability to create an engaging showroom environment that aligns with the brand strategy.
Responsibilities:
Working towards sales targets
SOP Compliance: adhering to showroom operations and compliance with Standard Operating Procedures (SOPs), including customer service, vehicle inspections, and transactions.
Transaction Oversight: sales purchase process transactions, ensuring documentation accuracy before vehicle release.
Third-party Coordination: Liaise with third-party service providers for smooth transaction flow, including reconditioning suppliers, tracker installations, and vehicle transportation.
Marketing and Promotions: adhere t0 and and execute in-store marketing campaigns, promotions, and customer engagement activities to boost sales and brand visibility.
Stock Control: Assist in managing vehicle stock, maintaining accurate records, and supporting the valuation and pricing process.
Customer Relations: Address customer inquiries and resolve issues that may arise before, during, or after the sale process.
Reporting: Provide regular updates to the Car Trade Ops Manager on sales performance, team productivity, and marketing campaign success.
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