Latest Jobs at Sun International

Job Description

BACKGROUND

• Afrisun KZN trading as Sun Sibaya is committed to contributing to South Africa’s national skills development agenda by focusing on both internal and external talent development initiatives.
• Our commitment to skills development of both employed and unemployed is demonstrated both through the Sun Sibaya Bursary Scheme and the provision of work readiness programmes, like learnerships and internships.

NATIONAL CERTIFICATE IN GAMING TECHNICAL & FLOOR ASSISTANT PROGRAMME:

• The above provides unemployed people with a Certificate in Gaming Technical & Floor Assistant.  This then increases their chances for job opportunities.  The programme is accredited, and the learner will exit with an NQF Level 3 qualification.
• The learners should be committed to undertake the programme for a 12-month period. At the end of the programme, candidates will have gained workplace exposure in the gaming industry, which will increase their chances of employment.
• The nature of the job requires the successful candidate to work or operate in a smoking and none smoking environment.

Duties and responsibilities include:

• Greets guests with a friendly smile, eye contact on arrival, friendly goodbye and always treated with respect.
• Be available and interact with guests to assist with queries.
• Cleaning, servicing, replacing, and testing of minor components of EGMS, Gaming Kiosks, Displays, card reader, keypads, iView screen, note acceptor, EGM bases, Gaming Table Equipment, Signage, cashiering equipment, marketing, and promotional equipment (Refer to the work output task register)
• Clean-ups move location.
• Keep workshop tidy and safe.
• Clean, store and secure equipment

Job Requirements

QUALIFYING CRITERIA

• Matric certificate or Equivalent NQF Level 4 qualification
• Valid South African ID
• English Passed
• Ability to work shifts and in a smoking area.
• Sound inter-personal skills.
• Well-presented and spoken.
• Self –motivated
• High levels of initiative and drive
•  Physically able to work and stand for long periods of time. 
•  Physically able to move machines and handle and work with tools applicable to the job.
•   Ability to work shifts that meet operational requirements.

Skills and Competencies

• Meet the requirements for a gaming license.
• Gaming Component Knowledge
• Emotional resilience
• Listening Skills

ADDITIONAL INFORMATION

• Appointment is subject to KZN Gaming Board Licensing
• We reserve the right not to make an appointment.

Closing date: 06 March 2026

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Job Description

• Sun International is looking for a strategic commercial The Head of Revenue, Distribution & Sales, CRM across its hospitality portfolio. 
• Who will be accountable for maximising non-gaming revenue performance, optimising pricing and channel strategy, and leading a high-performance commercial function that delivers sustainable growth across Rooms, Conferencing, Events and Ancillary streams.

Core behavioural and Technical / proficiency competencies

• Hospitality industry and product knowledge (rooms, reservations, pricing, distribution)
• Inventory, sales forecasting, and business reporting
• Financial, commercial, and ROI analysis capability
• Marketing insights and segmentation
• Digital and systems proficiency (MS Office, QlikView, Opera, Ideas)
• Executive-level presentation skills
• Strategic thinking and commercial acumen
• Influencing, networking, and stakeholder management
• Leadership, coaching, and direction-setting
• Decision-making and risk management
• Collaboration and conflict resolution
• Emotional maturity and results focus

Job Requirements

• Minimum 3-year Degree in Hospitality, Sales, Marketing, Business or Communications.
• Postgraduate qualification or additional Business Degree advantageous.
• Post graduate degree or an additional business degree is an advantage
• 12–15 years’ senior experience in Hospitality Revenue Management and/or Sales, including 3 years at a senior management level
• Previous experience or knowledge of CRM processes and data analytics is preferable
• Demonstrable experience leading multi-functional commercial teams (Revenue management, Sales, Distribution, CRM).
• Proven track record in pricing strategy, demand generation, channel optimisation and EBITDA delivery.
• Demonstrable experience managing a team 

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Job Description

BACKGROUND

• Afrisun KZN trading as Sun Sibaya is committed to contributing to South Africa’s national skills development agenda by focusing on both internal and external talent development initiatives.
• Our commitment to skills development of both employed and unemployed is demonstrated both through the Sun Sibaya Bursary Scheme and the provision of work readiness programmes, like learnerships and internships.

NATIONAL CERTIFICATE IN GAMING OPERATIONS LEARNERSHIP PROGRAMME:

• The above provides unemployed people with a qualification in Gaming Operations.  This then increases their chances for job opportunities. 
• The programme is accredited, and the learner will exist with an NQF Level 4 qualification.
• The learners should be committed to undertaking the programme for a 12 months period. At the end of the programme, candidates will have gained workplace exposure in the gaming industry, which will increase their chances of employment.
• The nature of the job requires the successful candidate to work or operate in a smoking and non-smoking environment. 

ADDITIONAL INFORMATION

• Appointment is subject to KZN Gaming Board Licensing
• We reserve the right not to make an appointment.

Duties and responsibilities include:

• Check work area and ensure all equipment is functioning and ready for service.
• Check cleanliness of own section or station
• Communicate and follow-up on the correction of any equipment faults or defects.
• Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure,
• and always ensuring respect
• Clear slot machines on days that count will be performed.
• Conduct a count for the day.
• Capture of data into the system
• Report on any suspicious transactions
• File documentation

Job Requirements

QUALIFYING CRITERIA

• Matric certificate or Equivalent NQF Level 4 qualification
• Valid South African ID
• English Passed
• Ability to work shifts and in a smoking area.
• Sound inter-personal skills.
• Well-presented and spoken.
• Self –motivated
• High levels of initiative and drive
• Physically able to work and stand for long periods of time.
• Physically able to move machines and handle and work with tools applicable to the job.
• Ability to work shifts that meet operational requirements. 

Skills and Competencies

• Meet the requirements for a gaming license.
• Gaming Component Knowledge
• Emotional resilience
• Listening Skills

Closing date: 06 March 2026

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Job Purpose

• Responsible for the effective management of the team and financial transactions processing of accounts payable, advanced payments, accounts receivable, cash book and expense claims for multiple business units across the Group serviced by the SSC, in line with Company and SSC standards, regulations and legislation.

Key Performance Areas

• Understand the SSC strategies and align objectives for the Transactions team functional deliverables
• Facilitate the programme management and achievement of milestones of transactional deliverables
• Investigate transactional practices and benchmark with leading trends and technology
• Identify and investigate new opportunities to streamline and optimise processes and services within the SSC and units being supported
• Provide clear delegation of authority and accountability for deliverables at all levels
• Communicate with all relevant stakeholders internally in the SSC, at the units, Group and externally
• Manage and allocate people and operational resources within the SSC
• Align practices with EE, SD and procurement transformation strategies which contribute towards BBBEE targets being achieved for the property
• Reports on the results of the function including Monthly Financial Review reports; Risk Reports; Month end reports; FIC reporting
• Develop, align and update practices with new legislative and tax regulations
• Implement sufficient control measures (including systems and processes) & checks within each function to mitigate any financial risk to the business.
• Monitor compliance to financial procedures, costs, controls and productivities
• Ensure relevant statutory returns have been completed
• Communicate standards and regulations with team to ensure compliance is achieved
• Oversee the recording of financial transactions for the multiple properties serviced by the SSC to ensure the financial position is accurate, up-to-date and complete.
• Monitor KTA stats for all of the processes to ensure SLAs are achieved.
• Review of all month-end recons related to AP, AR, Revenue, CB and expenses
• Approve all payments (together with one other SSC manager)
• Investigate unusual variances relative to budget and previous year
• Find solutions to resolve anomalies and follow-up to ensure execution or change in procedure
• Oversee the completion of monthly and quarterly forecasts & controls for the functions within the SSC
• Manage the co-ordination of year end activities and reporting for all units serviced by the SSC
• Manage the co-ordination of internal and external financial audits for all units serviced by the SSC
• Compile and provide reports in line with management requirements that assists stakeholders in making relevant decisions
• Provides direction and support to management and employees of the SSC with regard to functional policies, procedures, initiatives and innovations
• Provides motivation and leadership to promote positive working relationships and employee relations within the department
• Track, measure and enhance employee engagement
• Identify and manage training, coaching and development requirements in line with strategic plans, e.g. skills shortages, succession plans, talent to build a solid talent pipeline
• Manage internal communication and development interventions to ensure competence levels of staff meet operational level requirements (right fit for the job)
• Source and select talent as per EE plan
• Drive the employee value proposition
• Performance Management and coaching of reporting managers to ensure KPA’s are achieved
• Be available to deal with escalated issues, complaints, disputes
• Collaborate with units to operationalise the processes and tools within the operation to build a client experience that is streamlined and professional
• Oversee the execution and delivery of the client experience within the transactional processes

Job Requirements

Education

• Grade 12
• BCom Honors (CTA) with Articles
• Registration as a Chartered Accountant an advantage

Experience

• At least 5-8 years’ experience in a financial management position
• Experience in the management of a Shared Service Centre transaction function is an advantage
• Experience in a hospitality/gaming environment is an advantage

Skills and Knowledge

• Analysing / Diagnosing financial performance
• Reviewing - Assessing feasibility; assessing compliance; efficiencies
• Appraising / Developing Others including evaluating for recruitment, performance, coaching and training
• Controlling people and non-people resources
• Influencing & negotiating skills
• Business Acumen
• Building Positive Working Relationships
• Customer Centricity & Stakeholder focus
• Drive for Results
• Strong technical knowledge including IFRS developments
• Strong knowledge of accounting systems
• Accounts Payable, Accounts Receivable, Expense and Cashbook process knowledge and experience
• Proficient Computer skills (MS Office, including advanced Excel skills, IFS)
• Identifying and implementing process improvements
• Process improvement

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Job Description

• Responsible to accurately process all guest billing transactions for relevant food and beverage outlets in accordance with the required standards of the Company.

Job Requirements

Minimum requirements (Education and Experience)

• Grade 12 or equivalent national qualification at a Certificate level 4
• Cashiering experience is an advantage
• Experience using basic computer literacy skills

Work conditions and special requirements

• Ability to work shifts that meet operational requirements
• Mobility and ability to move around as per job requirements (including with the use of aids)
• Vision, hearing (including with the use of aids) speaking and literacy

Duties and Responsibilities include

Financial Transactions

• Handle all billing transactions for food and beverage services executed in the outlets
• Reconcile payments to orders in the system
• Place guest feedback questionnaires in folders with billing
• Arrange all house accounts prior to service
• Reconcile float at the end of the day
• Substantiate and report on any float variances
• Secure and transport float as required
• Adherence to company policy and SOPs at all times
• Financial transactions / payouts are accurate and timeous
• Equipment malfunctions are communicated timeously

In-Room Dining Orders

• Greet all guests with a friendly smile and respect at all times
• Interact with guests and provide professional service standards and solutions
• Take telephonic In-room guest orders accurately and timeously
• Place guest orders in the system
• Explain menu items
• Make recommendations with regards beverages and menu items
• Interact with kitchen staff respectfully around any special requests
• Orders are accurately captured and communicated
• Complaint, disputes and suggestions are actioned/ escalated as per SOP
• Be able to pass on all product information (including promotion information, functions, facilities, etc) to guests
• Guest service targets are achieved

Administration

• Guest information and copies of transactional documentation is accurately recorded
• Supporting documents have been generated for auditing purposes (where required)
• Adherence to Company policies, procedures, and SOPs at all times

Technical Competencies

• Cash / Credit Transaction knowledge
• Cashiering Administration
• F&B Standard Operating Procedures

Core Behavioural Competencies

• Dealing with Customers
• Problem solving
• Clerical / Admin Functions
• Verbally informing
• Collecting information
• Written communication
• Team Co-operations