Vendor Analyst at Vodafone Global Enterprise

Role Purpose
 

Assist vendor manager in sourcing, managing and oversee all vendors, from an end to end lifecycle.
Escalation assistance between vendors and business.
Assistance in any other business-related projects.
Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Serve as a SPOC/Custodian between vendors and business.
Assist with additional administration function and documentations. 
Any other operational support and guidance where needed

Your responsibilities will include:

• Vendor co-ordination and assistance.
• Ensuring all the vendor’s engagement matrixes are maintained.
• Performance management meetings of vendor on a daily, monthly and quarterly basis.
• Support Vendor Management with sourcing and on boarding of new vendors from a governance process perspective.
• Assistance in adhoc business related projects.
• Recon of old legacy supplier details and contracts. 
• Ensure that vendor checklist is completed in full.
• Creating new ways of sharing vendor information back into business.
• Provide operational guidance where and when needed.
• Assist on product, network, escalations, and engagement matrix details.
• Engage on upper management on Escalations.
• Additional Administration function
• Create and Maintain Supplier Quarterly reports.
• Collate supplier scorecards and the summary there off.

Technical / Professional Qualifications

•  Matrix Certificate (Essential)
• Business Management Diploma
• Minimum 2-3 year experience

Core competencies, knowledge, and experience:

• Knowledge of business processes and functions of Telco operator: CRM billing, Order Management, Order processing, provisioning
• Knowledge of technologies and fixed networks: cable networks, transmission networks (Fibre / Microwave)
• Must be innovative with some knowledge and experience on SharePoint and BI tools.
• Financial Knowledge and Cost and Revenue. 
• ISO/Governance/ITIL experience and knowledge.
• Service Level and Contract knowledge