Active Jobs at MRI Software

Position Overview

• The role focuses on ensuring compliance with insurance requirements for multifamily properties by verifying resident insurance policies, maintaining accurate records, and conducting outreach for non-compliant residents.

Job Specifications

• Coordinate with MRI insurance provider and clients to track and verify resident insurance policies.
• Enter, validate, and maintain resident policy information.
• Track and manage all interested party notifications.
• Communicate with non-compliant residents and property managers.
• Advise on forced insurance policies.
• Answer emails, resolve inquiries, and provide top-tier customer service.
• Collaborate with the Client Experience Specialist to resolve discrepancies.
• Assist in special research projects as needed.

Skills & Requirements

• Previous experience in a support role.
• Strong verbal and written communication skills.
• Technically savvy with MS Excel proficiency, including queries.
• Strong analytical skills and attention to detail.
• Flexibility to adapt to daily process changes.
• Experience in insurance operations (advantageous but not required)
• Detail-oriented, organized, and comfortable working in a fast-paced, tech-driven environment.
• Proficient in handling data and able to adapt quickly to evolving processes and systems.