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For 50 years, we've been using our technology and expertise to make payments safer, simpler and smarter. Innovation is at the heart of Mastercard’s 50-year history. We take an innovative, value-driven approach to the solutions we create and services we offer, making transactions faster, easier, and more convenient and secure. One of the many ways in...
Overview
Mastercard is dedicated to inclusive economic growth for all people across the globe. The mandate of the Humanitarian & Development team is to transform communities at the Base of the Economic Pyramid. We leverage our digital technology and innovate new business models to digitalize essential daily services – provisioning healthcare, distributing agriculture subsidies, streamlining small merchant supply chains, etc. By so doing, we go well beyond Mastercard’s traditional payments remit, and critically, increase our reach to the 1+ billion previously unserved consumers around the globe.
The Humanitarian & Development team sits within the Mastercard Strategic Growth Group. Our team brings together Product, Platform/Operations, Market Development and Partnership capabilities that work together to accomplish the team objectives. The Humanitarian & Development team works closely with Mastercard’s regional teams and coordinates across wider Mastercard to lead innovations in digital solutions to financially include excluded consumers globally.
The Director Market Development Southern Africa is responsible for executing the Humanitarian and Development strategy in the Southern Africa markets cluster. This is a market-facing role, requiring deep knowledge of customer needs, technical solution implementation, complex ecosystem structuring as well as strong execution abilities and cross-functional project management skills. This position reports directly to the SVP Market Development Humanitarian & Development, and is based in the Southern African region.
Role
The successful candidate will execute our global go-to-market strategy across his/her markets. S/he must closely collaborate with our customers, partners, and internal stakeholders to successfully sell and implement our Humanitarian & Development solutions, drive adoption and usage, and continually refine and evolve our solution set.
S/he will prioritize commercial opportunities and maintain the pipeline, train local staff on Humanitarian & Development solutions, structure complex customer deals, and scale product deployments.
S/he will also provide market insights and Voice of Customer feedback back into the global Product team to ensure that strategy and new product development are aligned with local customers’ needs.
The individual will also be responsible for supporting relationships and revenue opportunities with international development organizations, NGOs, donors, Governments and capability partners as appropriate, to support execution of the strategy.
Executes Humanitarian & Development strategy
Provides Sales Enablement for local teams
Supports relationship management for International Development Organizations and NGOs
All About You
Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.
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