Waiter - Tokai at Faircape Group

Job duties include, but are not limited to the following:

• Changing table linen as required and ensuring dirty or damaged linen is counted and exchanged for clean, usable items.
• Cleaning and refilling cruet and condiment sets.
• Setting tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair.
• To be completely familiar with the composition of all menu items.
• Serving food and beverages in accordance with laid-down standards, in a professional, courteous manner.
• At all times to be aware of and practice good customer relations, assisting the residents in any way which does not adversely affect other customers.
• Attending customer complaints satisfactorily.
• To be continually aware of, and maintain, the highest standards of personal hygiene and dress.
• Restock and replenish bar inventory and supplies.
• Ensure that billing of orders are done correctly.
• Assist, when needed, for private events that require a waiter to be available.

Experience and knowledge:

• Proven experience as Waiter 
• Bartending and Barista experience advantageous 
• Excellent customer service skills
• Ability to work as part of a team
• Good interpersonal and communication skills
• Knowledge of serving etiquette and basic wine knowledge

Skills and Attributes:

• Good interpersonal and communication skills
• Strong memory and anticipation 
• Personal Hygiene 
• Sense of urgency 
• Well groomed 
• Team player and positive attitude
• Focus on excellence and high-quality standards