Ward Secretary at Busamed Hospital Group

Summary

• The incumbent will be responsible for coordination of all secretarial & Billing duties in the ward as well as receiving all new patients, visitors and doctors. 

Responsibilities and Duties: 

• Answering the telephone in a friendly and professional manner
• Taking messages for staff, patients and doctors
• Admitting the patient into the ward and supporting patients whilst they await to enter theatre
• Ensuring the doctor and the patients’ families are informed of any transfers
• Informing the patients’ families of discharges when requested
• Ensuring that a Customer Satisfaction form is completed by the patient
• Assisting with staff shift planning in the ward if required
• Ensuring all billing is up to date on SAP by ensuring accurate data capturing
• Ensuring stock is reconciled on a daily basis
• Ensuring all reconciled files are brought down to Billings as requested
• Ensuring stock levels are at the required levels (stationery and ward stock)
• Completion of stock cycle counts and variance investigations
• Completing job cards for maintenance
• Ensuring that the nurse’s station & ward reception area is neat and tidy at all times
• Ensuring that the patient’s records are captured according to the standard operation procedure for patient admission in the wards
• Ensuring that the nursing staff are informed of new memorandums distributed by the business
• Taking minutes of staff meetings
• Assisting of all admin tasks 

Requirements

• Diploma in any tertiary qualification
• Grade 12

Work Experience

• Two or more years of experience in a private hospital would be advantageous 

Knowledge

• SAP knowledge and experience
• Computer literacy