Warehouse Operator: Picking (Gqeberha) at Econo Foods

PURPOSE OF THE ROLE

The purpose of a Warehouse Operator responsible for Loose Case and Layer picking is to accurately select, pack, and count products based on picking instructions. They contribute to the efficient order fulfillment process, ensuring accuracy, quality, and adherence to safety protocols. By fulfilling these responsibilities, they support the smooth operation of the warehouse and strive to meet customer satisfaction.

KEY RESPONSIBILITIES

• Conducting loose case and layer picking activities by accurately selecting and gathering the required products or items based on picking instructions.
• Packing the picked items securely and efficiently, ensuring proper packaging materials, labeling, and adherence to quality standards.
• Maximise pallet stability during the picking process, with in-transit conditions and delivery vehicles.
• Counting and verifying the picked items to ensure accuracy and completeness of the order fulfillment process.
• Indicate out-of-stock items / short-picked items during the picking process.
• Utilizing picking equipment to navigate through the warehouse and locate the required products efficiently.
• Collaborating with the inventory control team to maintain accurate inventory records and report any discrepancies or issues identified during the picking process.
• Maintaining a clean and organized work area, to promote efficiency and minimize errors.
• Communicating any product or packaging concerns, such as damaged goods or incorrect labeling, to the appropriate personnel for resolution or replacement.
• Participating in training programs or workshops to enhance picking skills, learn new techniques, and stay updated on warehouse operating procedures.
• Following standard operating procedures (SOPs) and work instructions to ensure consistency, accuracy, and compliance with company policies and guidelines.
• Adhering to safety guidelines and using appropriate personal protective equipment (PPE) when performing duties to mitigate potential risks.
• Establishing and fostering a safe work environment and overall safety compliance.
• Operate within safety standards.
• Contribute to the overall achievement of the team's goals.

Requirements

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• Proven experience of at least 1-3 years in a similar position, with a preference for experience within the FMCG Retail industry.
• Valid Electric Pallet Jack License

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.