Vacancies at Discovery Limited

Job Purpose

• To own, govern and continuously evolve a business capability within Discovery Bank's SAP landscape while ensuring successful solution delivery, operational stability, regulatory compliance and business value realisation.The Specialist serves as the accountable owner for a functional capability, providing leadership across the solution lifecycle from business demand and roadmap planning through implementation, production support and continuous improvement. The role is responsible for aligning business objectives, customer outcomes, regulatory obligations and technology solutions while influencing stakeholders and driving sustainable capability growth.The Specialist acts as the recognised authority for their assigned capability and is accountable for ensuring successful delivery, stability, adoption, compliance and ongoing optimisation of that capability.

Key Outcomes may include but are not limited to:

Capability Ownership

• Own and govern SAP business capabilities end-to-end, serving as the primary functional authority to ensure alignment with business strategy, customer outcomes, and operational objectives. Continuously improve capability maturity while maintaining accountability for business and operational performance.

Solution Design & Delivery

• Lead the design, approval, and delivery of scalable, sustainable solutions that meet business, operational, and regulatory requirements. Collaborate with cross-functional teams to drive strategic initiatives and successfully execute roadmap priorities.

Roadmap & Demand Management

• Own capability roadmap prioritisation by evaluating business opportunities, enhancement requests, and investment demands. Balance business value, risk, regulatory requirements, and operational stability to drive the capability’s ongoing evolution.

Operational Excellence & Production Support

• Ensure production stability, service health, and operational effectiveness by driving continuous improvements and resolving root causes of major incidents. Strengthen support processes and reduce operational risk through sustainable, systemic enhancements.

Regulatory, Risk & Compliance

• Ensure capability solutions comply with regulatory requirements, governance standards, and internal controls while maintaining audit readiness. Proactively identify, manage, and mitigate risks and support the delivery of compliance-related initiatives.

Leadership & Capability Development

• Develop and mentor specialists while fostering knowledge sharing, collaboration, and best practices across the domain. Build future capability leaders, strengthen SME expertise, and contribute to succession planning and organisational growth.

Innovation & Continuous Improvement

• Drive innovation and optimisation by identifying opportunities to simplify, automate, and improve customer outcomes. Challenge outdated approaches and introduce best practices that support long-term capability and business improvement.

Stakeholder Management

• Build trusted relationships with business and technology stakeholders, acting as a key advisor and decision-making partner. Aligns stakeholder groups, influence roadmap priorities and solution direction, and represent the capability in governance and planning forums.

Education and Experience

• National Diploma or Degree in Information Technology, Information Systems, Commerce or a related discipline.
• 5–10 years' experience in SAP functional consulting, solution design or enterprise systems delivery.
• Proven experience owning and supporting business capabilities in a complex environment.
• Experience in banking, financial services or regulated industries is advantageous.
• Strong understanding of SAP Banking Services, SAP S/4HANA, CRM or related SAP modules.
• Experience supporting audits, risk management and regulatory initiatives.
• Understanding of Agile, ITIL and enterprise delivery methodologies.
• SAP certifications are advantageous but not mandatory.
• Demonstrated capability ownership and successful delivery experience preferred.
   

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Key Purpose

• Design and implement robust, scalable and optimally performing systems using Java related technologies, according to provided specifications, standards and procedures, while ensuring compliance with the architectural standards and guidelines laid out by Discovery.

Areas of responsibility may include but not limited to

Design:

• Translate business requirements into technical designs adhering to Discovery Insure processes, standards and guidelines, taking cognisance of performance, security and scalability requirements. Deliver within agreed timeframes.
• Liaise with relevant parties where clarification of business requirements or resolution to technical issues is needed
• Research and find effective solutions to technical issues that arise
• Estimate development timelines based on business requirements

Development:

• Construct robust, maintainable, scalable, optimally performing system code in line with technical specifications, following prescribed process, standards and procedures. Deliver within agreed timeframes
• Conduct unit testing and fix any defects found

Testing:

• Verify build stability and quality with development team before releasing to test team, aiming to release with zero defects
• Assist the Business analyst in ensuring the test pack includes relevant scenarios and test data.
• Consult and assist in reviewing risk / impact of defects found in testing, and assist with fixing where necessary

Support / Troubleshooting:

• Assist system users with technical support issues and handle according to defined procedures
• Ability to effectively analyse root cause of system errors (data errors, performance and stability issues)

Mentoring / Team development:

• Actively coach other developers to understand and apply the Insure coding and architectural standards correctly, as well as any technologies in use
• Perform code review to ensure logical correctness, maintainability, scalability, performance, compliance with architectural standards and frameworks
• Assist in identifying training needs of team members

Personal development:

• Keep abreast of current technological trends and how these might be applied in the Discovery environment
• Constant improvement of knowledge of the various applications, their functionalities and data models

General:

• Ability to communicate clearly, constructively and effectively. Easily able to follow and participate in technical, business process, and other discussions
• Able to build business relationships with other members of team and the business areas we support.

Personal Attributes and Skills

Technical Competencies

• Excellent understanding of Object Orientated principals and Java language fundamentals
• Knowledge of commonly used design patterns
• Broad understanding of how to put together an EE-based business solution from scratch
• EJB
• HTML
• JSF
• JQuery
• JAXB
• SOAP Web services
• Message Driven Beans
• UML
• XML/XSD
• SQL 

Behavioural Skills:

• Action orientated go-getter, hungry to learn and add real value
• Structured and analytical problem solver: Obsessive about finding solutions to problems: action oriented problem solver.
• Able to plan, organise and prioritize own work
• Able to multitask
• Able to work independently
• Team player: reliable, works actively with others towards common goal, communicates constructively, shares information, knowledge and experience, treats others in a respectful and supportive manner

Education and Experience

Essential:

• Matric
• 5+ years’ experience in Java development with exposure to core competencies listed
• IT related Degree or Diploma (BSc/BTech or similar).

Advantageous:

• Formal Java qualification
• REST Web services
• JSON
• Business Process Management Tools
• Apache Camel
• Apache Webserver Configuration
• JBOSS Configuration
• CSS
• GIT
• Integrated Build Tools
• HTML 5
• Knowledge of Short Term Insurance industry

Working knowledge of:

• Software development within SDLC
• Unit Testing
• Data modelling and design of database structures

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Key Purpose 

• To ensure the Quality of our systems, by enforcing the appropriate test strategy and ensuring that the completed software meets the established standards, is fit for purpose and delivered without defects.

Areas of responsibility may include but not limited to

• Writing and executing test cases against stories, creating and maintaining tests in line with agreed testing standards and practices
• Documenting defects and making these visible to the teams and the Product Owner
• Providing feedback on user stories from a quality point of view and promoting bug prevention strategies, testability, accessibility and other QA concepts
• Collaborating with other testers, BAs, developers, designers and other experts across the business to deliver business and customer value
• Being proactively involved in the end-to-end lifecycle of digital features including code reviews, user stories grooming, requirements understanding
• Actively participating in all relevant Agile ceremonies and cadences

Personal Attributes and Skills

• Experience with: Cucumber, API Testing, Selenium WebDriver, Continuous Integration & Performance testing
• Excellent working knowledge of test methodologies, writing test plans, creating test cases and debugging
• Extensive technical understanding across the digital domain
• A thorough understanding of testing/QA best practices
• Experience working in large, complex organisations
• Demonstrated experience in successfully contributing to development teams in an Agile/Scrum environment
• Understanding of common software failures and faults
• Knowledge of the domain (highly desirable)
• Knowledge of the system or application-under-test (highly desirable)
• Experience in a variety of testing efforts (desirable)

Education and Experience

• At least 3+ years experience in manual testing
• ISTQB Foundation Level Certificate

Advantageous

• IT Diploma or other relevant degree
• 1 – 2 years in automation experience

Methodologies

• Agile

Tools

• Continuous Integration
• Jira
• Confluence
• Quality Centre
• Postman and SoapUI

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Key Purpose 

• The Discovery People team is accountable for equipping decision makers with data-driven insights to make the best decisions about people — individuals and teams. We are looking for a key player who shares our passion for maximising the performance and potential of great people, who brings proven talent and performance management skills. This is a high-accountability specialist position for a strong consultant who can move confidently between research, solution design, governance, systems, analytics and flawless operational delivery. You will manage several business-critical workstreams at once, often under compressed timelines, while maintaining exceptional accuracy and sound judgement. To strengthen enterprise-wide talent and performance practices by translating business needs, evidence and data into practical solutions, and by ensuring that complex processes are delivered accurately, on time and with appropriate governance. The role partners with senior leaders, People teams, technology teams and external providers to improve talent decisions, employee experience and organisational performance. 

Areas of responsibility may include but are not limited to 

• Talent and performance management – post onboarding continuous performance engagement and end-to-end talent management, including talent reviews and promotion. 
• Diagnose business needs, challenge assumptions and convert ambiguous problems into structured options, recommendations and implementation plans. 
• Conduct independent, evidence-based research and benchmark relevant practices, technology and market developments to ensure relevant talent and performance practices in Discovery. 
• Partner with business units in designing, measuring and executing appropriate talent management and performance solutions, ensuring excellent customer and candidate experience. 
• Synthesise complex information into concise points of view, business requirements, frameworks, policies, standards, executive papers and practical toolkits. 
• Consult with business, provide thought leadership, guidance and learning support on talent and performance topics e.g., performance management/continuous performance engagement, career and succession management, talent reviews, talent development, retention etc. 
• Ensure that talent and performance deliverables are executed in an efficient and professional manner, including the Group's promotion process, audit reporting, and talent billing, as well as ad hoc projects or assignments.  
• Design and maintain process controls, approval mechanisms, evidence requirements, access controls, data checks and exception management. 
• Ensure that talent and performance data, analytics and reporting are accurately and timeously delivered to provide insights for relevant decision making. 
• Support the Business Units with reporting, system management, database management, expertise, guidance and learning where needed on the relevant enabling technology platforms for talent and performance. Manage data extracts, reconciliations, databases, dashboards and recurring reports, with strict attention to completeness, confidentiality and accuracy. Contribute to user acceptance testing, defect triage, release readiness, adoption and continuous improvement of talent and performance platforms. 
• Lead defined projects or workstreams from discovery through design, implementation, adoption and benefits tracking. Assess stakeholder impact, develop change and communication plans, create learning support and monitor adoption.  

Key Competency Areas: 

Values Driven:  

• Committed to integrity and ethics in business 
• Behaves consistently with Discovery Values 

Optimistic:  

• Motivated by a positive future 
• Energized by challenges 

Learns on the Fly: 

• Embraces the unfamiliar 
• Experiments to find solutions 

Resilient:  

• Recovers quickly from setbacks 
• Grows from negative experiences 

Instils trust: 

• Follows through on commitments 

People Savvy:  

• High EQ with low ego 
• Works well with internal and external stakeholders 

Drives Results:  

• Energizes self and others to achieve 
• Consistently exceeds goals 

Problem Solver:  

• Looks beyond the obvious 
• Finds sustainable solutions 

Personal Attributes and Skills 

• Act with integrity, impartiality and independence, balancing personal, organisation and legal parameters 
• A record of adding value to work outcomes through distinctive expertise capability, insights, innovation and an orientation toward continuous improvement. 
• Very high detail orientation and unwavering tendency toward thoroughness and rigor. 
• Proactive in giving and receiving feedback, including facility toward open debate and data-driven advocacy that is direct, constructive, compassionate, and results in better people and business outcomes. 
• Must have the ability to pivot between widely divergent tasks and subject matter on short notice, rapidly adapt to varied audiences: and continually evolving business needs. 
• Solid business acumen. 
• Have a passion for customer service, talent development, driving performance and analytics. 
• Have the knowledge, style and gravitas to work well with and influence HR practitioners and senior leaders across the business to support achievement of talent management objectives. 
• Work independently, evaluate source quality and convert findings into practical action. 
• Maintain pace, quality and judgement through ambiguity, shifting priorities and demanding deadlines. 
• Rapidly develop competence in unfamiliar subject matter, tools and business contexts. 
• Handle sensitive people data and decisions impartially, ethically and confidentially. 

Education and Experience 

• Relevant 3 year degree and / or post graduate qualification. 
• Proven experience of delivering work streams or projects along the talent and performance value chain in a consulting or corporate environment. This includes change management, ownership of plans, risks, stakeholders, adoption and measurable outcomes. 
• Typically 5 to 8 years of relevant experience in talent and performance management, including meaningful consulting experience in a high-performing, complex organisation with demanding workloads and concurrent deliverables.  
• Advanced Microsoft Excel, including data validation, reconciliations, lookups, pivot tables and quality checks; strong PowerPoint and Word capability. 
• Experience with people systems and talent platforms such as SAP SuccessFactors or equivalent enterprise technology. 
• Familiarity with reporting and visualisation tools such as Microsoft Power BI, and with structured data management practices. 
• Working knowledge of collaboration and delivery tools such as Microsoft Teams, SharePoint, Loop, and Planner. 
• Practical exposure to audit, assurance, risk, compliance, process controls or governance is preferred. 
• Understanding of automation, system integration, artificial intelligence-enabled workflows and responsible use of sensitive people data. Systems or technical exposure, including business requirements, process mapping, user acceptance testing, data validation, reporting, dashboards or platform implementation. 

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Key Purpose 

• To underwrite all cases for VitalityLife, our UK based Life Insurance company, within authority limits and all benefits taking into account medical, financial, territorial and vocational risks of new and existing business. To support dedicated Key Distribution partners and advisors through various communication channels. To underwrite more complex cases which could include medical reports, aviation questionnaires, etc. 

Key outputs  

The successful applicant will be responsible for but not limited to the following job functions:  

• Building effective relationships with brokers, franchises and our internal system department to ensure successful execution of our deliverables and targets. 
• Make effective decisions by applying underwriting knowledge and experience to ensure that the risks involved have been weighed up. 
• Ensuring that the Underwriting system is efficient and effective by reporting systems difficulties to the relevant systems team. 
• Demonstrate a bias for speed and execution in assessing and underwriting a minimum of 50 cases per day to ensure outcomes are delivered. 
• Conduct accurate underwriting requirement setting within SLA in order to meet objectives 
• Make Underwriting decisions on Level 1 and Level 2 cases for effective problem solving. 
• Deal with underwriting related queries on the broker and franchises for better service delivery. 
• Managing the underwriting production for the first pass and level 1 (Path) work and to make sure SLAs are met in order to ensure a smooth flow in the system. 

Competencies and Skills 

Behavioural Competencies 

• Following instruction and procedures (Self-development) 
• Analysing (Managing Complexity) 
• Optimise work processes 
• Applying Expertise and Technology 
• Adhering to Principles and Values 
• Learning and Researching (Nimble Learning) 
• Presenting and communicating information (Communicating effectively) 
• Delivering results and meeting customer expectations (Customer focus) 
• Deciding and initiating action (Decision Quality) 
• Working with people (Collaborating) 
• Writing and reporting (Communicating effectively) 

Knowledge 

• Understanding VitalityLife Products – Advanced 
• Financial Principles and Interpretation – Intermediate 
• Understanding VitalityLife Systems – Advanced 
• UK Specific Insurance Legislation – Intermediate 
• Medical conditions – Intermediate 
• Understanding of Risk Management & assessment - Intermediate 

Skills 

• Computer literacy (MS word, Excel, AI tools) – Intermediate 
• Communication (Written & Verbal) – Advanced 
• Decision making / Independent thinking – Advanced 
• Analysis of information - Advanced 

Personal Attribute and Skills: 

• Customer Centric 
• Able to work during international business hours (UK Time zone) 

Education and Experience 

Education:  

• Matric/Grade 12 is essential (Mathematics, Biology/Life Sciences and English) 
• Medical Diploma advantageous 
• Insurance/Underwriting/Risk Management qualification is advantageous 

Experience  

• Medical or Insurance experience is advantageous 
• A minimum of 5 years working experience in an underwriting environment in the life insurance industry is essential. 
• Underwriting experience in United Kingdom may be advantageous.  

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Key Purpose

• The Work-Integrated Learning (WIL) HR Intern is a fixed-term, structured learning and development opportunity designed to provide hands-on HR experience. The role supports various HR functions while aligning theoretical knowledge with practical workplace exposure, as part of the learner’s qualification requirement.

Areas of responsibility may include but not limited to:

• Learning and Development Administration: support the coordination, scheduling, communications and reporting for learning programmes and employee development initiatives. 
• Talent Acquisition Support: assist with recruitment administration, interview coordination, candidate communications and support for screening junior-role applications under supervision.
• Training and Workforce Data Management: maintain learning records, update training platforms, and produce reports on learning participation.
• Employee and Learner Communications: support communications, scheduling and logistics for learning programmes, interviews and workshops and People team initiatives. 
• General HR Operations Support: assist with non-confidential People administration, reporting, documentation management and continuous improvement activities across the GIS People team. 

Personal Attributes and Skills

• Strong Relationship skills.
• Strong Collaboration skills.
• Strong focus on Service Excellence.
• Takes Initiative.
• Process and Task driven.
• Attention to detail.
• Uses discretion when dealing with confidential correspondence/information.
• Manages time effectively.
• Works in a systematic, methodical and orderly way, within strict SLAs.
• Works productively in a pressurized environment.
• Customer service oriented

Education and Experience

Essential

• Matric/ Grade 12.
• Completed (N6) in Human Resources at TVET Colleges
• Highly proficient in Microsoft Office

Advantageous

• Proficiency in Microsoft

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Key Purpose

• Responsible for assisting claims specialists, assessors as support services for claims investigations.
• More specifically assisting the assessing, legal and medical team with the investigation of claims/underwriting discrepancies, obtaining evidence in order to adjudicate death, disability and severe illness claims. Collection of claims requirements, uploading and characterising of evidence, interpreting data and researching in general.

Areas of responsibility may include but not limited to

• To ensure the claims department is provided with properly investigated cases that will enable assessors to assess the claim and pay valid claims
• Gathering of claims related requirements, evidence, records from various third parties.
• Support services for claims, claims escalations, reviews and Ombudsman queries to ensure high quality and proficient claims assessment
• Identify claims that pose a potential risk to the business in general
• Identify possible training opportunities/ information sharing that will assist the teams to detect high risk claims.
• Participating in real time liaison with government departments, industry forums on strategy of designing and implementation of tools/strategic initiatives to identify high risk claims
• Ad hoc covert and humit surveillance operations.
• In service training regarding modern key skills in the investigation and prevention

Competencies

• Action orientated
• Interpersonal savvy
• Situational adaptability

Technical Skills and Knowledge

Essential:

• Data Analysis
• Ability to communicate with the public, government officials in general and claims assessors at all levels
• Testify in court or other tribunals

Advantageous:

• Experience in the Investigation milieu

Qualifications & Experience

Essential:

• Matric
• PSIRA registered
• General Investigations
• At least 5 yrs experience

Advantageous:

• Investigation and security certification
• Criminal investigation, litigation and judicial

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Key Purpose

• To protect the legal interests of the Group and thereby contribute to the success of all businesses in the Group.

Areas of responsibility may include but not be limited to

• Contracting and advising the Group on contractual matters in line with Discovery strategy.
• Analysing and effectively negotiating contract terms that support the business objectives, while complying with applicable laws and company policies.
• Independently reviewing, drafting, and negotiating contracts, amendments, and templates in support of the growing business ventures.
• Resolving contractual and commercial problems.
• Managing short and long term commercial ventures.
• Risk management.
• Having a general understanding of relevant compliance related matters.
• Consulting on legal matters and handling the briefing of attorneys for referred matters.
• Keeping abreast of relevant legislation and ensuring that all stakeholders understand implications.
• Working collaboratively with other areas in Discovery.
• Providing clear, concise, and practical legal and commercial advice and counsel to business teams on a wide array of business and contractual issues while coordinating with other legal team members and stakeholders as may be necessary.
• Partnering with the business to successfully drive the initiatives and to provide overall support for execution of strategy.
• Managing the Group’s Intellectual Property portfolio.
• Conducting training sessions for internal team members on procedures and other contracts or legal topics.
• IT and IT Project contracting.

Personal Attributes and Skills

• Market awareness (locally & internationally)
• Relationship building
• Excellent Negotiation skills
• Persuasiveness
• Integrity
• Strong financial skills
• Analytical skills
• Ability to work independently
• Strong organisational skills
• Problem solving skills
• Decisiveness

Education and Experience

• Completed LLB degree
• 5 years relevant experience
• Experience in dealing with multiple external partners is essential.
• Experience in Financial Services and IT contracting is advantageous

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Job Purpose

• The ideal candidate will have strong hands-on experience with Calypso architecture, APIs, and Java development, along with a solid understanding of front-to-back trade flows across multiple asset classes. Also to translate business requirements into basic technical designs adhering to Discovery Bank Architecture standards.
• Develop software solutions by studying information needs, conferring with business/users, studying systems flow, data usage and work processes, investigating problem areas and following the best practices in all the aspects of software development lifecycle.
• Documents and demonstrate solutions by developing technical and functional documents, facilitating internal peer reviews to accomplish high quality of deliverables.
• Develop and maintain Calypso Workflows, Scheduled Tasks, and Messaging Components. 

Key Outcomes may include but are not limited to:

• Ensures that the application performs the functions as required by business.
• Ensures that the applications are maintainable and consider reuse, configurability, data footprints, processing speed, volumes and any other applicable non-functional requirements.
• Releases source code with zero defects.
• Leads and mentor’s junior developers during the code review process to ensure adherence to coding standards and best practices.
• Provides technical support, resolves production queries, and conducts root cause analysis.
• Participates in Business Requirement Joint Application Development (JAD) sessions.
• Analyze business requirements and clarify any unknowns with the Business Analyst or Business User.
• Formulates technical solutions and review them with the development team.
• Produces Technical Design documents using the standard template and in accordance with Discovery Bank standards.
• Set up Technical Analysis JAD sessions with all stakeholders to ensure alignment with business requirements.
• Implements Technical Specifications within the systems framework.
• Produces source code by applying technical standards and referencing existing components.
• Participates in the process of reviewing code for consistent application of standards, logic, and effective use of libraries and reusable aspects of the application.
• Responds to incidents escalated by the Incidents team.

Education and Experience:

• BSc Computer Science/Information Systems degree or other relevant degree from a recognised tertiary institution
• Formal Java qualification
• At least 6+ years of hands-on experience in Calypso development, including customization, extension, and implementation
• Expertise in the Calypso platform (e.g., versions 16+) including configuration and development.
• Experience working with the Calypso API for integration, customization, Calypso reporting modules and risk management tools.
• Proficiency in writing SQL queries to interact with Calypso database tables is mandatory.
• Understanding of back-office processes like SWIFT messages, Settlements, CREs, Accounting etc
• At least 6 years’ experience in source code development.
• At least 4 years’ experience in backend Java development
• Experience working with large data volumes
• Experience working in transactional systems

Technical skills or knowledge:

• Knowledge of SDLC, Unit Testing, Database structures, Technical Change Control
• Good understanding of Front-to-Back trade workflows in Calypso.
• Understanding of P&L, accounting setup, curves, and market data configuration.
• Strong knowledge of Fixed Income, FX, Interest Rate, and Credit Derivatives.
• Knowledge of Back Office operations – static data, transfers, settlements, and position configuration.
• Technical Stack
• Java 8 / 11
• Spring
• Spring Boot
• Spring Web MVC (REST)
• Spring Expression Language (SpEL)
• Spring JMS
• Spring Kafka
• MyBatis
• HANA (ANSI SQL)
• JSON / Jackson
• XML / JAXB
• JUnit /Mockito
• Swagger
• Docker
• Openshift
• Jenkins
• Maven
• Git / Bitbucket
• IBM MQ
• Linux / Windows
• Ability to do Business Writing, Software development within SDLC, Data modelling and UML Design abilities

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Key Purpose

• The FAIS Centre of Excellence is a compliance function within Group Compliance that provides compliance oversight and advisory services to Discovery FSPs, Key Individuals, and Representatives. The purpose of this role is to assess the quality of financial advice provided by Representatives ensuring compliance with regulatory requirements, internal policies, Treating Customers Fairly (TCF) principles, and industry best practices. The role involves assessing client files, identifying regulatory and conduct risks, and preparing clear, concise assessment reports with findings and recommendations. The incumbent must have a clear and in depth understanding of the Discovery shared value model and the specific businesses within scope, to be able to make decision that will drive compliance deliverables and promotes successful outcomes to these business areas. Strong relationships with Distribution business stakeholders are essential to foster trust, provide effective compliance guidance, and support initiatives that align with business and regulatory requirements.

Areas of responsibility

The successful candidate will be required, primarily, but not limited to:

• Conduct quality of advice assessments to evaluate compliance with FAIS requirements, regulatory standards, and Treating Customers Fairly (TCF) principles.
• Assess the suitability, appropriateness, and completeness of financial advice and identify compliance risks, trends, control weaknesses, training needs, and required corrective actions.
• Prepare clear and timely assessment reports, providing findings, recommendations, and feedback to Compliance Officers, management, and relevant stakeholders.
• Monitor and follow up on the implementation of agreed corrective actions, escalating significant breaches and emerging risks where necessary.
• Build and maintain effective relationships with Key Individuals, representatives, juristic representatives, management, and other stakeholders to support a culture of compliance.
• Recommend improvements to advice processes, controls, procedures, and systems to enhance advice quality and regulatory compliance.
• Stay abreast of regulatory developments, FSCA guidance, industry trends, and legislative changes impacting advice and intermediary services.
• Contribute to compliance awareness and training initiatives aimed at improving advice quality and regulatory compliance.
• Perform administrative duties and ensure adherence to standard operating procedures, service level agreements, daily targets, and team objectives.

Education and Experience

• 3 years of working experience in a financial services compliance role
• Relevant tertiary education
• Recognised compliance qualification from accredited institution
• Certified Financial Planner (CFP) advantageous
• Member of CISA, FPI would be advantageous.

Skills and Personal Attributes

• Sound knowledge of South African FAIS legislation, financial products and the financial planning and advice process.
• Strong analytical and attention-to-detail skills to identify risks, gaps and trends.
• Highly process-driven, delivering accurate and consistent reviews in line with established quality and compliance standards.
• Strong written and verbal communication skills, with the ability to articulate findings, provide constructive feedback, and produce professional reports.
• Ability to maintain concentration for extended periods and delivering quality results, while meeting operational deadlines.