About
Hyundai Automotive South Africa in partnership with Motus Corporation will ensure that the needs of all our customers are met and that the highest level of service is provided. Hyundai SA will ensure that every aspect of the motor ownership experience is in place; from the purchase, to servicing and parts availability.
Many of the Dealerships in th...
We are seeking a detail-oriented and experienced Warranty Administrator to join our team. The Warranty Administrator will be responsible for managing and processing warranty claims, communicating with customers and manufacturers, and ensuring that all warranty information is accurately recorded and maintained.
The ideal candidate will have 2-3 years of experience in a similar role and possess strong organizational and communication skills.
Key Responsibilities:
Manage and process warranty claims in a timely and efficient manner
Communicate with customers and manufacturers regarding warranty issues
Maintain accurate and up-to-date warranty information
Prepare and submit warranty reports as required
Work closely with internal departments to resolve warranty-related issues
Monitor warranty trends and identify areas for improvement
Provide support and guidance to customers regarding warranty policies and procedures
Assist with warranty audits and inspections as needed
Qualifications:
2-3 years of experience as a Warranty Administrator or in a similar role
Strong attention to detail and organizational skills
Excellent communication and interpersonal abilities
Proficiency in Microsoft Office Suite and warranty management software
Knowledge of warranty policies and procedures
Ability to work independently and as part of a team
High school diploma or equivalent required, additional certifications or training preferred
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