Warranty Administrator - S2 at Sandvik

The Role:

• The Warranty Administrator is responsible for managing the end-to-end warranty job process, including drawing parts, opening, analysing, releasing, and closing jobs. The role ensures accurate and compliant warranty processing for Underground Hard Rock Mining, Surface Mining, Construction, Soft Rock, and Exploration claims, in line with Sandvik standards and policies.

Key responsibilities include, but are not limited to:

• Opening of Jobs on the Sandvik database
• Ensure that all warranty registrations are captured
• Process warranty write-offs monthly through given processes in the department.
• Resolve purchase order, inventory, and job commitment discrepancies
• Co-ordinate collections and deliveries
• Monthly reconciliation and preparation of job documents for job closure
• Capture data accurately, maintain databases, and ensure proper filing and document control and Data Integrity
• Updated Internal Business and tracking System
• Work In Progress Report and submission

Accurate Reporting

• Perform WIP tracking and ensure accurate monitoring and reporting of open jobs
• Working with Creditors Department to ensure credit notes are processed
• Analyze warranty jobs to ensure correct job categorization, costing, and compliance
• Generate reports to confirm job costing accuracy that supports management decision-making
• Updating of Warranty Databases daily
• Weekly Work In Progress Reports
• Timeous Information sharing
• Reported Deviations
• Accuracy of reports
• Warranty Databases

Your Profile

• Grade 12/N3 / Equivalent qualification
• Advanced Computer literacy
• Knowledge of Sandvik Databases
• Office Administration experience (3 years)
• Financial experience (3 years) Advantageous
• English proficiency
• Business writing skills
• Valid driver’s license

Deadline:18th April,2026