Wireless Engineer L2 (Cisco) at NTT Ltd.

Your day at NTT DATA

• As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs).

Requirements

• Implement change management procedures that accommodate system architecture changes.
• Ensures that the systems and networks of the organization are secure and operational.
• Assists in developing and maintaining standards and procedures.
• Conducts comprehensive investigations and audits, performs all necessary forensics procedures, and responds to client requests for information.
• Reviews client network policies, policies, and security documents, and recommends changes or alterations.
• Experience with security principles and principles of design.
• Ability to work independently with minimal supervision.
• Working knowledge of enterprise level network design and implimentation including WLANs and other wireless networks.
• Install and troubleshoot Cisco wireless Networks, Wireless Controllers, Access Points, Network Access Control systems, Wireless Network Management tools
• Utilizing monitoring tools to capture and analyze network traffic, maintain uptime, generate usage reports, and spot trends
• Experience performing RF Spectrum Analysis utilizing various tools sets

Advantageous skills

• Knowledge of Enterprise Monitoring (LogicMonitor, Prometheus, NetBox)
• Knowledge of incident management and ITSM systems
• Moderate years of relevant managed services experience
• Moderate level knowledge in ticketing tools preferably Service Now and Remedy
• Working knowledge of Infloblox
• Fortinet SD-WAN
• Ekahau wifi analys tool experience
• Knowledge of scripting languages and tooling - Python, Ansible

Academic Qualifications

• Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)

Qualifications

• Must have the ability to build secure networks for enterprise applications; to maintain security configurations; and troubleshoot problems related to network configuration.
• Experience with network security and incident response preferred.
• CCNP Enterprise
• Fortinet NSE4 – NSE5
• ITILv4 - Up to date and relevant ITIL certification (Foundation Level)
• CCNP Enterprise and Advantage 
• Cisco Firewalls and Routers
• Certified Wireless Network Professional (CWNP)
• Certified Wireless Network Expert (CWNE)