Workshop, Product & Training Specialist at Oxford University Press Southern Africa

Oxford University Press is recruiting for a dynamic Workshop, Product and Training Specialist to work alongside our Workshop, Product and Training Manager through project managing the rollout of workshops based on training needs and product development opportunities within the marketplace.

The Workshop, Product and Training Specialist will be responsible for collaborating with cross functional teams, implementing go-to market strategies for new OUP products and services, measuring workshop, training programs and product initiatives’ effectiveness, providing recommendations toward continuous improvement.

The Workshop, Product and Training Specialist will report to the Workshop, Product and Training Manager.

This post is based in Goodwood, Cape Town.

Principal Accountabilities:

• Training and workshop collateral: Create, organize, and distribute sales/workshop collateral, brochures, product sheets, and other materials that the sales team uses to communicate the value of publications to customers. Ensure that sales representatives have access to the most up-to-date and relevant materials. Communicate out of print and forthcoming titles to Sales teams.
• Content creation and administration: Ensures that the sales team has access to high-quality, relevant, and up-to-date content that helps them communicate the value of the company's publications. This includes sales collateral, product presentations, curriculum documents, policy documents, whitepapers, and other materials that assist the sales team in their interactions with customers.
• Training and skill development: Facilitate training programs and workshops to enhance the sales team's product knowledge, sales techniques, objection handling, and negotiation skills. Ensure that the sales team is well-equipped with the necessary skills to effectively communicate the unique value proposition of each publication and close deals. Assist the Workshop Manager with executing the training schedules (internal and external).
• Recording of data: Capturing, reviewing and analysis of data. From events, workshops and booklists, record, and store on Salesforce. Regularly perform a data audit to ensure data hygiene.
• Collaboration with Marketing and content teams: Collaborates closely with marketing and content teams to align messaging and content with sales goals. Ensure that marketing materials and Professional Development content are tailored to the needs of the sales team and the market. Ensure that the sales teams and market feedback inform content creation.
• Content development: Compile content developer database. Commission content developer for identified content and skills focus. Supply developer with key resources and writing templates. Submit courses for SACE Accreditation. Ensure subject matter experts are recruited, and trained and their activities are quality controlled. Develop brand and product content when required.
• Workshop strategy implementation: Execute the workshop strategy and plan. Responsible for coordinating and reporting on events and workshops across Southern Africa.

Requirements

Qualifications and Experience:

• Degree level or equivalent
• Experience in same or similar position
• Business and Commercial acumen
• Action orientated
• Customer focused
• Well organised
• Collaborative and building peer relationships
• Managing and measuring work 

Attributes:

• Display ethical behaviour, support teamwork, communicate effectively, Innovate, and learn
• High levels of business and commercial acumen
• Action and delivery oriented
• Excellent problem solver
• Highly organized and process driven
• Collaborative
• Innovator
• Passionate
• Positive Attitude
• Openness and adaptability to change
• Attention to detail and analytical
• Skilled with business systems