WS 03/24 Debt Manager at City of Cape Town

Requirements

• A relevant Btech/First degree
• 8 years relevant experience
• A valid driver’s licence
• Proficiency in all MS Office Applications

Key Performance Areas

• Manage, coordinate and control City Wide Debt Management for Water and Sanitation Service
• Responsible for debt management projects
• Analyse data into valuable information to inform decision-making
• Review water debtors to ensure timeous collection of outstanding water debt, working with the relevant City business units
• Manage the debt collection process to ensure continuous increase of collection ratios
• Supervise the day-to-day operations of the Section within the depot and administrative environment
• Drive system and process enhancements to ensure efficient use of all resources and continuous improved performance
• Ensure compliance with all relevant legislation and City policies, manage accountability requirements and the system of delegations
• Lead in coordinating and facilitating meetings with all internal and external stakeholders
• Ensure that appropriate internal service level agreements within the Branch are established and monitor compliance.
• Continuously review, identify and implement new business processes to ensure continuous improvements of the debt management functioning and contribution towards the sustainability of water and sanitation service