Yes Intern IT Desktop Asset Administrator at TFG (The Foschini Group)

Job Description

• We are seeking a motivated and detail-oriented IT Desktop Asset Administrator Intern to join our Head Office support team. This role provides hands-on exposure to desktop support, asset management, and enterprise technology environments, supporting users across hardware, software, and device management platforms.

Responsibilities
Responsibilities:

• Provide on-site and remote desktop support to Head Office users
• Resolution of desktop-related hardware and software problems
• Preventative maintenance
• Ensuring that SLAs are achieved for Incidents & Service Requests
• Ensuring that support processes and documentation/reporting are relevant and optimized to ensure best possible service delivery to end user community

Qualifications
Qualifications and Experience:

• Matric with A+ , MCSE or a relevant IT National Diploma
• Desktop OS knowledge and skills (Windows 10 and Windows 11)
• Knowledge of Browsers (Edge, Chrome etc)

Skills: 

• PC hardware (diagnostic and troubleshooting) skills
• Excellent communication and interpersonal skills dealing with individuals at various business levels
• Analytical skills and attention to detail

Behaviours: 

• Effectively works with others to achieve shared goals
• Conveys information and communicates ideas in a clear, concise and impactful manner
• Creates an environment that fosters and nurtures a culture of creativity which drives success
• Consistently makes timely, well-rounded and informed decisions
• Takes accountability and ensures others are held to account on agreed upon performance targets
• Interprets and simplifies complex and contradictory information when resolving organisational problems
• Leverages new technology to enhance productivity, improve problem solving, and support business growth