Agoda is one of the world’s fastest-growing online hotel platforms. Established in 2005 as a start-up, Agoda expanded quickly in Asia and was soon acquired in 2007 by the world’s largest seller of rooms online - the Priceline Group. Today, Agoda offers hundreds of thousands of accommodat... read moreion options around the globe with service and support in over 40 languages. Operations have been set up in Singapore, Bangkok, Kuala Lumpur, Tokyo, Sydney, Hong Kong, and Budapest, and an additional presence can be found in major cities across Africa, the Middle East, Europe, and the Americas. Our network enables dedicated teams to maintain close relationships with property and marketing partners around the globe, sourcing the best accommodation deals found in the digital world.
Agoda’s experienced web designers have created a reliable and easy-to-use website and app that allows instant confirmation within a secure system. Accommodation offered is diverse and ranges from budget hostels to luxury hotels, local inns to private guesthouses, seaside villas to full homes and apartments. Detailed property and room information is complemented by Agoda Verified Reviews, which are submitted exclusively by guests who have actually experienced a stay booked via Agoda. Travelers can find the best choice for their individual needs and passions through Agoda’s interactive maps and photo galleries. Our unbeatable offers are supported by a multi-lingual customer service team that is available 24/7.
Agoda enables journeys by providing a reliable, realistic way to explore a destination’s offerings while evaluating our incredible deals and wide accommodation options. We take pride in being accountable and connected, and helping the world’s travelers add to their lifetime of explorations.
Role Overview
The Workforce Management Planning Analyst is responsible for the day to day activities of the Workforce Management team.
This includes a variety of planning and scheduling activi
Role Overview
The Workforce Management Planning Analyst is responsible for the day to day activities of the Workforce Management team.
This includes a variety of planning and scheduling activi
Role Overview
The Capacity Planning Analyst is responsible for the day to day activities of the Workforce Management team.
This includes a variety of planning and scheduling activities, making
Role Overview
The Resource Planning Analyst is responsible for the day to day activities of the Workforce Management team.
This includes a variety of planning and scheduling activities, making
Role Overview
The Capacity Planning Analyst is responsible for the day to day activities of the Workforce Management team.
This includes a variety of planning and scheduling activities, making
Role Overview:
The Command Center Manager is responsible, but not limited, to the following:
Manage the RTAs who are responsible for:
Call flow real time monitoring through Verint/Gene
The Capacity Planning Manager is responsible, but not limited, to the following:
Drive supply-demand match and mitigation plans for capacity gaps, as well as what-if scenarios to support decisio
Skills
Proficient in an object orientated language such as C#, java, Scala…
Proficient in modern coding practices (dependency injection, design patterns)
Client-side technologies (Rea
Agoda Is
Part of the Booking Holdings Group (which includes booking.com, priceline.com, kayak.com, opentable.com, rentalcars.com, and others)
A multi-billion-dollar company with over 4000 empl
Please note this role is based in BANGKOK, Thailand! We provide full relocation packages for you and your family.
About The Role
We are looking for important contributors to our industry leading
Introduction:
Agoda’s Product Owners are responsible for defining the overall strategy and goals for Agoda’s various products, including the website, mobile applications, supplier systems
A successful Head of Experimentation will:
change or enhance Senior Management’s understanding of our business
drive corporate strategy through continuous insights
improving our system
Design, develop & contribute to the enhancements of our automation frameworks and infrastructure including --research of new technologies and tools.
Drive adoption of best practices in code h
Maintain ownership and responsibility of mission critical systems.
Guide one or more Agile teams to success.
Get involved with full stack engineering and guide server, client, and infrastructur
The Quality Assurance Engineer role at Agoda is an integral part of the development process. Successful candidates will be responsible for the following tasks:
Lead and own quality strategy of a
Apply your expertise in quantitative analysis, data mining, and the presentation of data to understand fraud, how it relates to Agoda’s strategy and products, and how to prevent it.
Build a
Provide support, through the use of technology and tools (dashboards) in line with agreed processes, to monitor contact volume traffic in order to identify performance exceptions requiring both sho
Maintain ownership and responsibility of mission critical systems.
Full leadership of new technical projects and directions. Create new business opportunities.
Give presentations, bring new ide
