BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We ca... read moreter for a wide range of business transformation requirements with an even wider range of solutions that reduce costs, increase profits, maximise productivity, and future-proof your business.
We pride ourselves on being Africa’s premier end-to-end digital solutions partner, providing the world’s most advanced Information and Communications Technology (ICT) to companies of all sizes. Together with Telkom, South Africa’s leading telecommunications provider, we have over 100 years of experience. working with JSE-listed enterprises, public sector organisations, state owned entities and medium-sized businesses around the globe.
Ultimately, our passion is to make a difference and enrich communities by making the impossible possible, through technology.
Core Description
To provide a stable and secure production database environment which performs in alignment with predefined standards and is recoverable in case of hardware failure or disaster situ
Core Description
Responsible for minor maintenance repairs and refurbishment of point of sale and various printer devices.
Key Deliverables / Primary Functions
Successful completion
Core Description
Installation and support of core infrastructure components i.e., servers and storage (SAN) and Azure Cloud. To provide specialised technical support (technology specific) and gu
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted c
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted c
Core Description
Manage all aspects of the branch and its staff. Working collaboratively with the branches’ department managers and senior staff, to ensure the quantity, quality and flo
Core Description
To carry out the identification, logging, resolution and correct allocation of IT related incidents and requests. This is to be achieved in accordance with service quality and with
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted c
Core Description
Provide a service that will exceed the expectations of the Company’s customers – both external and internal and to ensure that the agreed standards in respect of length
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted c
Core Description
Responsible for the management of the full sales cycle for defined vertical and customer base. Accountable to achieve or exceed the full revenue target.
Key Deliverables / Prima
Core Description
Responsible for project co-ordination with regard to systems, analysis, design programming and the delivery and implementation of live systems. Applies expertise on technology and
Core Description
Responsible for development of plant control solutions. Identifies and rectifies a broad range of operational exceptions and error conditions and deals sensibly and responsib
Key Deliverables / Primary Functions
Monitors and reports on service levels
Owns the "front office" - all of the customer/user experience: Service Desk, Service Level Ma
Key Deliverables / Primary Functions
Support the qualification process to ensure effort is only applied to valid and viable opportunities.
Follow all agreements and commitments from cont
Key Deliverables / Primary Functions
Manage and track quotes of actual client orders
Upload and maintain the accuracy of contract information
Manage and track Won Not Billed opportunities an
Key Deliverables / Primary Functions
Ensure the control, distribution and filing of quality standards.
Create procedures and standards, in alignment with documented procedures.
Identify chan
Key Deliverables / Primary Functions
Compile and maintain the integrity of a Configuration Management Data Base in alignment with BCX’s standards and using the BCX prescribed systems.
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