Spec: Sales Account Management at BCX

Core Description

Responsible for the management of the full sales cycle for defined vertical and customer base. Accountable to achieve or exceed the full revenue target.

Key Deliverables / Primary Functions

• Develop, review, communicate and monitor an effective client strategy as per the MSA methodology
• Design and execute on the account plan.
• Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets
• Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service
• Drive a culture of accountability, management by objectives, and build a high-performance team driven by customer satisfaction
• Network and collaborate with colleagues to sell new enterprise solutions to existing clients to achieve growth targets.
• Ensure data quality and integrity on Salesforce is kept at the agreed levels.

Core Functional Skills & Capabilities

• Account Planning & Management
• Customer Focus
• Relationship Building
• Sales Pipeline Management
• Sales Strategy

Core Behavioural Competencies

• Job Match
• Culture Match
• Persuading and Influencing
• Presenting and Communicating information
• Delivering Results & Meeting customer expectations
• Relating and Networking
• Achieving personal work goals & objectives

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/Marketing
• OR NQF 4: Grade 12
• Additional Education -Preferred /Advantage

Experience

• Minimum of 5 years’ ICT experience in Account Management Role Or
• Minimum of 7 years’ ICT experience in Account Management Role