AddressAltron House 4 Sherborne Road Parktown 2193 Gauteng South Africa
About Bytes Managed Solutions
Bytes Managed Solutions’ (Bytes MS) strategic vision is to offer its market an integrated, end-to-end solutions that enable and facilitates businesses to engage in high volume profitable business transactions. The business crafts the majority of its solutions and services by adding value to core p... read moreartners.
The organisation is the exclusive distributor of NCR products and solutions in South Africa and selected neighbouring countries. Bytes MS markets, supports and maintains enterprise-wide information products and services. It delivers Intelligent self-service financial and retail solutions to markets that serve a large consumer base. Bytes MS offers a product agnostic equipment lifecycle management solution through 100+ service points throughout South Africa and neighbouring African countries. Bytes MS delivers hardware and software maintenance and support as well as project management services to a large number of corporate clients.
Specialties
IT, ICT, Financial & Retail payment Solutions, and Managed Services
Job DescriptionKey Result Areas:
Action and close new calls within customer Service Level Agreement.
Manage daily activities and follow up outstanding calls.
Minimise recalls on desktop and/or AT
Job DescriptionKey Result Areas:
Action and close new calls within customer Service Level Agreement.
Manage daily activities and follow up outstanding calls.
Minimise recalls on desktop and/or AT
Job DescriptionKey Result Areas:
Action and close new calls within customer Service Level Agreement.
Manage daily activities and follow up outstanding calls.
Minimise recalls on desktop and/or AT
Job DescriptionKey Result Areas:
Action and close new calls within customer Service Level Agreement.
Manage daily activities and follow up outstanding calls.
Minimise recalls on desktop and/or AT
Job descriptionKey Result Areas:
Action and close new calls within customer Service Level Agreement.
Manage daily activities and follow up outstanding calls.
Minimise recalls on desktop and/or AT
Job description
Key Result Areas:
Action and close new calls within customer service level agreement
Plan and manage daily activities and follow up on calls.
Minimise recalls for traditional bus
Job DescriptionMAIN JOB PURPOSETo collaborate with Account Leads, Pricing teams and Business Development Executive to support and prepare commercial agreements and contracts with customer and partners
Job description
Key Result Areas:
Management of long term and/or short term continuous improvement projects, across various Customers (RSA & Africa)
Compile and finalise projec
Job description
Key Result Areas:
Action and close new calls within customer SLAs and MTTR/MTTC
Plan and manage daily activities and follow up CL calls.
Minimise recalls for tr
Job description
Key Result Areas:
Management of long term and/or short term continuous improvement projects, across various Customers (RSA & Africa)
Compile and finalise project
Job description
Key Result Areas:
Ensure ongoing improvement in the Team’s training and development
Manage departmental budget and ensure that expenses are within budget
Job description
Key Result Areas:
Provide support to Project Managers with regards to:
Capturing, creation and approval of Project Documentation such as:
SOW, Minutes of meetings, Roll
Job descriptionKey Result Areas:
Manage FMCG, Healthcare & Pharma sales accounts and customer relationships in consultation with Sales Capture, Sales Enablement, SAM and Transformation & En
