AddressAltron House 4 Sherborne Road Parktown 2193 Gauteng South Africa
About Bytes Managed Solutions
Bytes Managed Solutions’ (Bytes MS) strategic vision is to offer its market an integrated, end-to-end solutions that enable and facilitates businesses to engage in high volume profitable business transactions. The business crafts the majority of its solutions and services by adding value to core p... read moreartners.
The organisation is the exclusive distributor of NCR products and solutions in South Africa and selected neighbouring countries. Bytes MS markets, supports and maintains enterprise-wide information products and services. It delivers Intelligent self-service financial and retail solutions to markets that serve a large consumer base. Bytes MS offers a product agnostic equipment lifecycle management solution through 100+ service points throughout South Africa and neighbouring African countries. Bytes MS delivers hardware and software maintenance and support as well as project management services to a large number of corporate clients.
Specialties
IT, ICT, Financial & Retail payment Solutions, and Managed Services
Job descriptionOVERALL PURPOSE OF JOB:Assess, repair and maintain ICT finance products and equipment to ensure optimal operating levels.MAIN RESPONSIBILITIES:
Ensure that all repaired parts are ful
Job description
OVERALL PURPOSE OF JOB:
Application technical support and report development, with a strong focus on SSRS Reports development and extensive experience on .NET VB, Visual Studio 2012
Job description
Key Result Areas
Action and close new calls within customer SLAs and MTTR/MTTC
Plan and manage daily activities and follow up CL calls.
Minimise recalls for traditional business
Job description
Key Result Areas
Action and close new calls within customer SLAs and MTTR/MTTC
Plan and manage daily activities and follow up CL calls.
Minimise recalls for traditional business
Job description
Key Result Areas
Action and close new calls within customer SLAs and MTTR/MTTC
Plan and manage daily activities and follow up CL calls.
Minimise recalls for traditional business
Job descriptionKey Result Areas
Monitor and ensure adherence to nominated account SLAs
Receive, action and close escalations
Quality Management
System syncing between D1 and customer system
E
Job descriptionKey Result Areas
Action and close new calls within customer SLAs and MTTR/MTTC
Plan and manage daily activities and follow up CL calls.
Minimise recalls for traditional business an
Job descriptionKey Result Areas:
Provide 1st line support
Log 2nd line calls received from customer
The Helpdesk Technician shall distinguish the category, call type and sub call type of the comp
Job descriptionConsideration will be given to a dynamic, results driven individual to lead Bytes Managed Solutions in people management practices and to manage strategic and tactical Human Capital sup
Job description
Key Result Areas:
Providing 2nd level desktop support
Troubleshooting and resolving software and hardware issues onsite
Deployment of software and hardware
Providing remote supp
Job description
Key Result Areas:
Assist in conduction of standard cost development, margin and cost ratio analysis and variance analysis as input to the development of quotations and proposals;
Job descriptionWe are looking for 3X Field Services Managers to ensure a consistent, high level of service delivery in terms of an opcoming project to enable customer satisfaction, continuously monito
Job descriptionKey Result Areas:
Monitor and ensure adherence to nominated account
Receive, action and close escalations
Quality Management
System syncing between ASTEA and customer system
Kn
Job descriptionKey Result Areas:
Action and close new calls within customer service level agreement
Plan and manage daily activities and follow up on calls.
Minimise recalls for traditional busin
Job DescriptionBytes Managed Solutions are looking for a new Core Business Development Executive to translate the Bytes Managed Solutions Strategy into a Core Business Development focus, Strategy and
Job DescriptionKey Result Areas:
Manage demand and distribution of inventory/availability using demand forecasts, using historical orders and software tools in order to support the operations
Job descriptionKey Result Areas:
Receive, maintain and despatch stock
Ensure that agreed upon Customer Service Level Agreements (SLA) are adhered to through optimized supply chain process and prin
Job descriptionKey Result Areas:
Manage a consistent and optimised Service Level across the various functions ensuring targets are achieved and maintained taking pro-active corrective steps where n
