AddressMTN Group Limited Innovation Centre 216 14th Avenue Fairlands
About MTN
MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital servi... read moreces to markets across Africa and the Middle East. Through our extensive investment in advanced communication infrastructure over the past two decades, the talent and experience of our people, as well as the strength of our brand, we have grown to now have a presence in 24 countries, connecting over 231.0 million people. We offer an integrated suite of communications products and services, including traditional mobile voice and data, digital and mobile financial services as well as enterprise services. MTN continues to believe in the investment potential of emerging markets and thus deliver quality services that respond to our customers’ present and future needs. Every initiative undertaken, every innovative stride made, every award-winning product developed, is aimed at making our clients’ lives a whole lot brighter, as we lead the delivery of a "bold, new Digital World”.
Job Description
The Senior Manager: Non-Voice Channels operates within the Customer experience Non-Voice Channels Centre of Customer Operations and is responsible for managing operations across
Responsibilities
Strategy Development and Implementation
Provide input into Group Fintech technology and transformation strategy in line with overarching business goals
Working with and in
Responsibilities
Mission / Core purpose of the Job
The Manager Core VAS and Digital Services Architecture is responsible for the design of the various Services Architectures and mapping busin
Mission/ Core purpose of the Job
This role plays a critical part in enabling the implementation the Experience Centres/Stores sales and service strategy across both nonowned and owned stores.
Job Description
The Head of IoT Solutions is responsible for end-to-end oversight and delivery of solutions, focusing on commercial success, innovation, and the customer experience.
Job Description
To lead the CS Operations Infrastructure by managing the TCOE Service
Operations Centre, ensuring robust infrastructure planning, performance optimization, and alignment of tec
Responsibilities
Key Performance Areas
Home Operational Excellence
Lead the design and rollout of Home Operational Excellence frameworks across FTTH and FWA journeys.
Own journey-level st
Job Description
MTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst incr
Job Description
The General Manager: Legal Affairs (Technology & Enablement) is responsible for providing strategic, proactive, and scalable legal leadership across Group Fintech’s tec
Job Description
The General Manager: Legal Affairs (Commercial Functions) is responsible for providing proactive, commercially aligned, and scalable legal leadership to MTN Group Fintech. The ro
Job Description
The Manager – Learning & Development acts as the custodian and driver of the learning strategy for MTN Group Fintech. The role ensures alignment of capability-building
Responsibilities
Lead onboarding sessions, product walkthroughs, and API integration support tailored to each customer’s needs.
Conduct periodic business reviews and health checks to ens
Responsibilities
Key Responsibilities:
Opportunity Identification & Innovation: Proactively discover and shape product opportunities in collaboration with clients, partners, and internal
Responsibilities
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
The Senior Manager Digital Enterprise Architecture is responsible for the follow
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
Key Functions:
Manage the communication and coordination of customer cancellations, including sched
Job Description
Mission/Core purpose of the Job:
The Sales Support role is vital in reinforcing the bridge between sales excellence and customer satisfaction. By providing robust support to t
Responsibilities
Marketing Strategy and Commercial Leadership
Collaborates to develop and drive overall Brand and Enterprise-wide Marketing strategy by identifying competitive advantage,
Job Description
Mission/ Core purpose of the Job
The Core Network Planning Engineer will work to maintain the Mobility service (VAS, A2P, Signalling. GRX, IPX) network at the optimum level to
