At Nexio, we enable our clients to modernise their environments and adopt new technologies. We help them to solve their legacy problems and pave the way for their future digital success.
ROLE REQUIREMENT
Pro-actively managing VIP’s on the Vodacom campus regarding hardware, software and connectivity.
Availability at all hours, when if and when required.
The logging of a
ROLE REQUIREMENT
Adheres to the standard operating procedure and playbooks in the SOC.
Impacts on Customer satisfaction and confidence in the SOC Service and service level performance.
Valid
ROLE REQUIREMENT
Is familiar with the tactical and long-term vision across the Cyber Security function.
Adheres to the standard operating procedure and playbooks in the SOC.
Direct impact on
Job Description
ROLE PURPOSE
This person will support Nexio production Infrastructure and VIP Desktop Support.
The person needs to resolve any incidences, conduct preventative maintenance,
Job Description
ROLE REQUIREMENT
KEY ACTIVITIES
Configurations of CE devices – Routers, SD WAN Appliances, Firewalls, etc.
Assurance of services after they have b
ROLE PURPOSE
This person is responsible for the 1st and 2nd line support and installation of Network switches, Routers, Hosted IP Telephony systems and other CPE equipment at the customer site.
ROLE PURPOSE
This person is responsible for the 1st and 2nd line support and installation of Network switches, Routers, Hosted IP Telephony systems and other CPE equipment at the customer site.
ROLE PURPOSE
This person is responsible for the 1st and 2nd line support and installation of Network switches, Routers, Hosted IP Telephony systems and other CPE equipment at the custo
ROLE PURPOSE
The Enterprise Architect role co-ordinates the development and implementation of architectural frameworks and leads the population of these frameworks with coherent and consistent a
ROLE REQUIREMENT
Ensure Commercial processes and procedures are created and adhered to.
Management of the quoting administrators.
Develop and implement pricing strategies for the
ROLE REQUIREMENT
Managing a team of engineers that cover all aspects of service Desk, Service Assurance and Provisioning.
This team manages a unique selection of customers wi
The Service analyst is allocated to provide a supporting function with the analytical services that are required by the Service Manager to support its allocated customer base. The Service Analyst is
The Customer Satisfaction Administrator plays a crucial role within the ITIL framework, ensuring that the organization's IT services meet or exceed customer expectations. This position is responsi
ROLE PURPOSE
Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 c
KEY ACTIVITIES
Co-ordinate the implementation of Network Infrastructure projects through the complete project lifecycle as well as the delivery of project deliverables (systems,
KEY ACTIVITIES
Build, manage, and set the direction of the Knowledge Management Framework and knowledge management team members.
Create, capture, organize, and assess kn
KEY ACTIVITIES
Promote the Incident Management process
Ensure the Incident Management process is used correctly
Provide management and other processes with strategic
ROLE PURPOSE
Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over
