At Nexio, we enable our clients to modernise their environments and adopt new technologies. We help them to solve their legacy problems and pave the way for their future digital success.
ROLE REQUIREMENT
Business Partner to MSOC contract manager
Set-up and management of MSOC contract master data on the Nexio ERP
Design and alignment with business on the Contract dimensions a
ROLE REQUIREMENT
Primarily involved in the development, evolution, and approval of the long-term vision across a function.
Solutions Architect
Direct impact on business performance
Provide
ROLE REQUIREMENT
Involvement in the support and implementation Cisco Switches and other Customer Equipment.
Resolve with the assistance of Vodacom CSOC any customer site issues on the mentione
ROLE REQUIREMENT
Proactively provide technical guidance and mentoring to staff.
Provide technical leadership.
Contribute to projects & architectural planning.
Contribute to continuous
Role requirement
People Planning
Input to functional people plan that is fully aligned to Nexio/functional strategy.
Drive delivery of functional initiatives on an on-going basis.
Orga
ROLE REQUIREMENT
Adheres to the standard operating procedure and playbooks in the SOC.
Impacts on Customer satisfaction and confidence in the SOC Service and service level performanc
ROLE PURPOSE
The Service Desk Agent is the first point of contact for Vodacom/Nexio users and other customers seeking support through telephone, email, or automated systems.
With a commitment
KEY ACTIVITIES
Primarily involved in the development, evolution, and approval of the long-term vision across a function.
Solutions and Data Architect
Mentoring and Management of junior techn
ROLE REQUIREMENT
Channel Strategy Planning: Develop and refine a strategic plan for expanding the existing network of indirect and alternate channels, focusing on onboarding ICT, managed service
ROLE REQUIREMENT
The Senior Network Engineer will be responsible for all or part of these areas:
Install and maintain network LAN/Wireless solutions
Troubleshoot network issues, ensure netw
ROLE REQUIREMENT
Facilitate information gathering sessions.
Perform requirements gathering and analysis using:
analytical techniques, interview techniques, data gathering techniques, current
ROLE PURPOSE
Senior Engineer in the Linux managed services space, responsible for the 3rd line Linux system administration support. You will be involved with technical decision making
ROLE REQUIREMENT
Provide solution and product specific consultation and support
Configuration and setup of Networking devices to be deployed on the Vodacom Network
Direct impact
ROLE PURPOSE
The Enterprise Architect role co-ordinates the development and implementation of architectural frameworks and leads the population of these frameworks with coherent and consistent a
ROLE PURPOSE
Senior Engineer in the Linux managed services space, responsible for the 3rd line Linux system administration support.
You will be involved with technical decision makin
ROLE REQUIREMENT
Adheres to the standard operating procedure and playbooks in the SOC.
Impacts on Customer satisfaction and confidence in the SOC Service and service level performanc
ROLE REQUIREMENT
Provide insightful, timely and value-added input so that BU management teams see Decision Support as a key contributor
Develop credibility with segment (Regions, Costs centres
ROLE PURPOSE
The Senior Key Account Manager will facilitate growth in the contribution to Revenue and Gross Profit of Nexio by chiefly developing new business and then managing custome
