We enable people worldwide in emerging markets to access financial services. PayJoy partners with retailers to get customers access to credit. Boost your sales. Unlock credit easily.
This role
The Growth Manager is responsible for acquiring new users through paid marketing campaigns for PayJoy’s Credit Line / Card and Phone Finance businesses, by working on growth acro
This role
The Information Technology System Administrator is responsible for carrying out the management and maintenance of the various resources that the organization maintains in its facilitie
Key Responsibilities
Achieve compliance with the assigned monthly sales and deployment activation goal in the area under your responsibility, increasing productivity, market share and generating
Responsibilities
Monitor and analyze transactions for potential fraudulent activity.
Investigate and resolve reported fraud cases, ensuring timely and accurate documentation.
Develop and imp
Key Responsibilities
Perform interactions with customers/stores through omnichannel platforms (Voice - email - chat) to resolve queries and technical problems related to the use of the applicati
Responsibilities
Sales deployment and ongoing maintenance, ensuring absolute alignment to PayJoy’s best practice framework
Achieve compliance with the assigned monthly sales and deployme
Key Responsibilities
Design training materials across multiple platforms.
Keep knowledge updated on best practices and innovations in training and development.
Evaluate the impact of trainin
Responsibilities
Analyze current collection processes, identify potential pain points and roadblocks that deter productivity
Review current Mode Collections Dashboards across 3 main categories
This role
The sales representative will be responsible for the overseeing of each speciality sales deployment falling within their designated geography. Once the sales deployment is completed, t
This Role
We are looking for a Sales Enablement Training Manager with outstanding written, verbal and interpersonal communication skills. A Sales Enablement Training Manager is expected to
Responsibilities
Ensure productivity, efficiency and satisfaction metrics compliance for Customer Support operations.
Overseeing and assessing contact center staff activities and assisting the
Responsibilities
Use SQL and R or Python to extract and manipulate data to make data-driven, actionable recommendations about how to improve outcomes
Work closely with the Data Science team to
Responsibilities
Coordinate annual and long range plans, and publish monthly reporting of KPIs and financials against these plans.
Perform quarterly and monthly forecasting.
Manage expense b
Responsibilities
Oversee Manual Review staff activities by ensuring compliance with global standards regarding our daily operation and providing staff with performance-based feedback
Understan
This Role
PayJoy is looking for a Sales Representative to help drive the growth of PayJoy’s phone finance services in South Africa. As our ideal candidate, you are dynamic, results-driven and
This Role
Customer Experience is the department that cares for PayJoy salespeople and PayJoy customers. Despite not making sales, they support daily operations.
To continue with our quality oper
This Role
PayJoy is looking for a Technical Support Professional to provide immediate support as we continue to scale our global teams. The ideal candidate connects with PayJoy’s mission and
This Role
The main objective of the Partner Success Representative position is to ensure that all specific assigned partners' accounts grow month over month by providing daily support via direc
