Since April 2007, Tenacity Financial Services has been one of the supporting services for the Pepkor Group, providing private label credit cards to retailers within the group.
Our credit programmes are highly regarded for their simple pricing structures, quick time to market, and ongoing professi... read moreonal support. We currently operate in South Africa, Namibia, Eswatini, and Botswana, running credit programmes for Refinery, Pep, Ackermans, Shoe City, Dunns, and Tekkie Town.
Manage Daily Operations:
Provide visible and clear leadership to the team promoting a culture of high performance standards and customer centricity
Provide effective leadership to team members
The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives.
Main Activities:
Outbound SLA and
JOB PURPOSE
The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives.
Inbound and Outbound
Tenacity would like to invite suitable candidates to apply for Collections Agent position.
The main purpose of the role is to action and resolve Collections queries via telephone to meet the Collec
Description
Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-dr
Description
The Team Manager: Middle Stage Collections is responsible for meeting the business objectives by improving and maximising the collection of outstanding revenue for private label card ac
Description
To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner.
Key R
Description
Tenacity would like to invite suitable candidates to apply for Collections Agent position.
The main purpose of the role is to action and resolve Collections queries via telephone to
Description
Tenacity would like to invite suitable candidates to apply for Collections Agent position.
The main purpose of the role is to action and resolve Collections queries via telephone to
Job purpose
As a New Business Agent, you will be responsible for contributing to the sales (approval) targets through outbound calls based on pre-qualified leads, and/or opening customer initiated
Description
This role will be accountable for the successful output of the following performance areas:
Manage daily operations:
Supervise, lead and performance manage a team of agent
Description
The purpose of this role is to monitor the intra-day activities in Operations and advise appropriate steps to address variations to the planned forecast and schedule to ensure that serv
MAIN PURPOSE OF THE JOB:
To ensure that all legal documentation is updated and processed timeously. To analyse the accounts before initiating debtor contact and examine the historical data, evaluat
Description
Tenacity would like to invite suitable candidates to apply for Collections Agent position.
The main purpose of the role is to action and resolve Collections queries via telephone to
Description
To manage the daily activities and driving the performance of a team of Early Stage Collection agents, in order to meet the business objectives by improving and maximising the collectio
Description
To manage the daily activities and driving the performance of a team of Collection agents, in order to meet the business objectives by improving and maximising the collection of outs
MAIN PURPOSE OF THE JOB:
To ensure that all legal documentation is updated and processed timeously. To analyse the accounts before initiating debtor contact and examine the historical data, evaluat
Description
The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives.
Requirements